WNSR3120W0WW General Electric Washer - Instructions

I noticed that the agitator would spin without any resistance and must be stripped. I pulled the agitator straight up and it came right off. I then used an open end wrench to remove the bolt securing the agitator coupler to the metal spline. It came right off and was obviously stripped. Upon receiving the new coupler, slipped it straight on and tightened the coupler. Placed the agitator on the coupler and tested the washer, it worked. Very easy. My wife was ready to buy a new washing machine and I fixed it with a six dollar part.

Easy as it gets. I did this repair while playing Wii with my 8 year old and cooking supper... Still no more than a 10 minute fix.

Place a towel on one side of the washer so you won't scratch it.

Tie a loop of rope around the middle of the agitator between the upper and lower fins. Wrap the other end of the rope around a 2x4 ( I used a level), or anything similar and wind it around until the 2x4 is pulled down level with the top, keeping one end on the towel.

Yank the other end firmly a few times, and the agitator will seperate from the coupling. I had to snatch it pretty hard.

I removed the 7/16" bolt from the coupling, pulled it off the spline and replaced it with the new one.

The agitator slid right back into place with no trouble, and it is good as new.

What seemed like an expensive repair, or even the need for a new appliance was essentially removing one bolt and a replacing a $6 part.

Thanks!

I was very disappointed that this washing machine was broken since it is the second GE washer I have had in this house and the home is only 11 yrs old. I went to the Parts Select website and used the repair information to diagnose the problem and order the part. The part was about $12 including shipping and arrived in a few days. Installation was quick and easy. Overall a very good experience since I was asssuming a broken transmission and new washer. Thanks Parts Select!

Unplugged the electrical cord and pulled the knob out and used a small mirrow to see and turn the clip to where it would slip off with the needle nose pliers. It took longer to find the mirror than to replace the knob.(lol)

First I prided clip from behindcontrol knob and knob poped off. New knob supply with new clip just push on job is done.

My husband remove the agitator and found that it was worn. I googled the problem and one of the websites that came up was PartSelect. My husband watched the easy to follow video and had me order the Agitator Coupling Kit. It arrived in just two days. It took him 15 minutes to install and I started washing immediately. It cost us $13.22 and saved us $800 to $1200 if a new washing machine would of had to be purchased. The washer is 15 years old and now with this repair will hopefully continue to wash for a few more years! Thank you PartSelect!

after removal of the plastic clip with needle nose pliers and a screwdriver simply remove the knob and replace with new one and reverse the process for installation very easy and this site had the part for half the price of the GE site thank you

Popped the agitator off, removed the bolt, pulled coupler straight up. Reversed steps. Done in under 5 mins.

pulled agitator off unscrewed bolt holding coupling on put new coupling on bolt in place put agitator on. washer working good

I reached under the agitator on two sides with my fingers and with one good upward yank the agitator came loose. I removed the agitator from the inside of the machine, I seen the Agitator Coupling was spinning in both directions so I felt that it may have been broken. I removed the one bolt hold the Agitator Coupling in place, I remove and inspected the Coupling and noticed that the spline was worn out. I cleaned the transmission spine that the Coupling slides over with a wire brush while using a shop vacuum to catch any loose debris. I installed new Agitator Coupling Kit slipped the Agitator back inside the machine over the coupling and pressed it down until it snapped into place. Job done. Machine works great.

Slide rope beneath agitator.
Pull up with good force..agitator will separate from coupling.
Remove screw from coupling.
Slide coupling off.
Slide on new coupling.
Install screw included with the new agitator (Don't use old screw. The new one is a specialty part designed for new coupling)
Slide agitator back down over coupling.
Done

Remove back of washer, remove switch, replace with new pressure switch attach elements and put back of washer back on --fixed washer

took old clip off.put new knob on.

removed agitator and coupling, found splines stripped. replaced coupling and installed agitator.

Unplugged washing machine pulled Agitator strait up removed screw from center of Agitator coupling . Replaced coupling put Agitator back on plugged in and done.