WICB103CV1WC General Electric Washer - Instructions

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

took out the agitator then removed the agitator coupli and found out that the coupli was worn out, i then replaced it and everything worked again

The part came very fast and was easy to install, I pulled off the agitator and removed one bolt, replaced worn out part with new part and put the new bolt that came with the part in. Reatached the agitator and washed some clothes. done

I just added the agitator coupling and screwed it in.

Popped the agitator off, removed the bolt, pulled coupler straight up. Reversed steps. Done in under 5 mins.

I was very disappointed that this washing machine was broken since it is the second GE washer I have had in this house and the home is only 11 yrs old. I went to the Parts Select website and used the repair information to diagnose the problem and order the part. The part was about $12 including shipping and arrived in a few days. Installation was quick and easy. Overall a very good experience since I was asssuming a broken transmission and new washer. Thanks Parts Select!

Removed the front panel (retainer clips), removed two screws holding the top panel and door, removed all 4 dampening straps and replaced them with the new straps, put the components back in reverse order of removal.

I reached under the agitator on two sides with my fingers and with one good upward yank the agitator came loose. I removed the agitator from the inside of the machine, I seen the Agitator Coupling was spinning in both directions so I felt that it may have been broken. I removed the one bolt hold the Agitator Coupling in place, I remove and inspected the Coupling and noticed that the spline was worn out. I cleaned the transmission spine that the Coupling slides over with a wire brush while using a shop vacuum to catch any loose debris. I installed new Agitator Coupling Kit slipped the Agitator back inside the machine over the coupling and pressed it down until it snapped into place. Job done. Machine works great.

I noticed that the agitator would spin without any resistance and must be stripped. I pulled the agitator straight up and it came right off. I then used an open end wrench to remove the bolt securing the agitator coupler to the metal spline. It came right off and was obviously stripped. Upon receiving the new coupler, slipped it straight on and tightened the coupler. Placed the agitator on the coupler and tested the washer, it worked. Very easy. My wife was ready to buy a new washing machine and I fixed it with a six dollar part.

Easy as it gets. I did this repair while playing Wii with my 8 year old and cooking supper... Still no more than a 10 minute fix.

Place a towel on one side of the washer so you won't scratch it.

Tie a loop of rope around the middle of the agitator between the upper and lower fins. Wrap the other end of the rope around a 2x4 ( I used a level), or anything similar and wind it around until the 2x4 is pulled down level with the top, keeping one end on the towel.

Yank the other end firmly a few times, and the agitator will seperate from the coupling. I had to snatch it pretty hard.

I removed the 7/16" bolt from the coupling, pulled it off the spline and replaced it with the new one.

The agitator slid right back into place with no trouble, and it is good as new.

What seemed like an expensive repair, or even the need for a new appliance was essentially removing one bolt and a replacing a $6 part.

Thanks!

pulled agitator off unscrewed bolt holding coupling on put new coupling on bolt in place put agitator on. washer working good

I took the plastic agitator out and checked the agitator coupling underneath. I unscrewed the agitator coupling and looked inside. It appeared that the grooves on the agitator coupling which attaches to the stem had become stripped. I ordered the $6.00 agitator coupling and screwed it back onto the stem. The plastic agitator slipped back onto the coupler and it worked perfectly after that.

removed old dampening straps replaced with new ones a total of 4 straps, took about 10 min, works great again.very easy to do. thank you.