WISR309DTCWW General Electric Washer - Instructions

We pulled out the old parts and then we got the new parts and we put them in,

Just pushed the knob on by hand and it was ready to start! It was great not having the extra expense of a house call! Thank you!

Removed several screws and removed element. Replaced same. Total ten minutes.

Removed the softener despenser by pulling it straight up, then did the same with the agitator, except I had to turn it a little then pull straight up.

Old agitator was stuck on and i could not pull it of.I used two claw hammers and put the claw under the agitator and broke it free.Worked perfect" Took five minutes "

My washing machine would not agitate. I looked online for the possible repair solutions under GE website. All I needed was my model number. I typed in the model number and it gave me possible solutions. I ordered the parts from part select. Once they came in, I then went online to find video of how to repair the machine. When I found the video I needed I began disassembling my machine. I pulled the agitator off with a brisk tug and used my socket wrench to unscrew the coupler nut. Once that was off, I installed the new coupler tightened the bolt and installed the agitator. I filled the machine enough for a small load and sure enough, it worked! I did not need to use the belt, but I will have it on hand if I need to. I saved on separate shipping. VERY PLEASED!

Simply unclamped the lower end of the hose, then used the nut driver to release the upper clamp of the hose. Took it off, replaced it with the new hose and re-clamped both ends. It took me about 12 minutes to do this. Very easy repair!!

Remove front panel by pulling on both sides of it at top.

Loosen clamps on both ends. Tub end uses 5/16 socket on extension. Pump end uses plyers.

Replace hose and re install clamps.

Removed agitator with rope idea. One quick jerk and it came off. Removed coupling. Replaced with new coupling. Reinstalled agitator. Works fine. Note: I could not see anything wrong with the old coupling. It looked brand new with no noticeable wear!! Thanks for your help in recommending the part that most likely would fix the problem.Tom

Ordered wrong part initially but received correct one and just put it on without a problem.. The return process was prompt and easy too!

front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

I watched the YouTube video. Great help. The part was at my house less than 24 hours after I ordered. Great delivery! The repair was a no brainer even for a novice like me.

Repair was done with the help of step by step insructions available on utube, just enter model# and the repair you need to do. One problem I had was new tub seal{GE part] was a little smaller in diamater than the seal I removed And still leaked when I first ran washer So I took it back out and used a sealer [Permatex Indian Head gasket shellac compound from auto parts store] as recommended by one of the the repair techs on utube and it sealed it perfectly, just let it set op for about three hours and nice and dry now

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.