WISR309DTCWW General Electric Washer - Instructions

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

order the part and replaced it and it works just great! May I add never before have I had such an amazing experience in dealing with your company, your company shows pictures and I ordered the part in the late afternoon and I had it the next day, the diagram you show on your site was so helpful, you told us that the part now is replaced with a different #. Once again KUDOS!! to your co.

follow youtube vid. simple

Old agitator was stuck on and i could not pull it of.I used two claw hammers and put the claw under the agitator and broke it free.Worked perfect" Took five minutes "

Remove front panel by pulling on both sides of it at top.

Loosen clamps on both ends. Tub end uses 5/16 socket on extension. Pump end uses plyers.

Replace hose and re install clamps.

Simply unclamped the lower end of the hose, then used the nut driver to release the upper clamp of the hose. Took it off, replaced it with the new hose and re-clamped both ends. It took me about 12 minutes to do this. Very easy repair!!

My washing machine would not agitate. I looked online for the possible repair solutions under GE website. All I needed was my model number. I typed in the model number and it gave me possible solutions. I ordered the parts from part select. Once they came in, I then went online to find video of how to repair the machine. When I found the video I needed I began disassembling my machine. I pulled the agitator off with a brisk tug and used my socket wrench to unscrew the coupler nut. Once that was off, I installed the new coupler tightened the bolt and installed the agitator. I filled the machine enough for a small load and sure enough, it worked! I did not need to use the belt, but I will have it on hand if I need to. I saved on separate shipping. VERY PLEASED!

The first thought regarding the light rumble during the spin cycle is that the bearing was going bad. Many of the other inputs on replacing the bearing included the problem with removal of the Hub Nut. Only one article noted a set of assembly instruction for the washer is clipped onto the upper rear panel behind the control knobs, but I did not see this comment until later. Not being sure where to start with diassembling the washer, I began by taking off the control panel and to my pleasant surprise I found a neatly folded set of detailed instructions. Following the instructions, I proceeded to quickly disassemble the washer until I got to the HUB NUT. The Hub Nut is an aluminum, 1 -11/16 inch, left hand threaded problem. My tool selection is somewhat limited, so after unsuccessfully attaching it with grippers and vice grips, supported with the liberal aid of a rubber mallet and plenty of WD40, I went looking for something with which I could a better grip on the hub nut. The grippers and vice grips would slide a bit when hit with the mallet. Also since the space is very restricted, a large wrench could not be used. I located a 9-inch pipe wrench, and with the rubber mallet the Hub Nut finally loosened after just a few hits. I replaced the old bearing which appeared to be in fair condition. While replacing the bearing has not solved my noise problem, I thought that my experience with the pipe wrench benefit someone else in their efforts to get the hub nut off without using a chisel.

The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.

Repair went great. The large nut had to be soaked to free it but the part was an exact fit.

front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

Repair was done with the help of step by step insructions available on utube, just enter model# and the repair you need to do. One problem I had was new tub seal{GE part] was a little smaller in diamater than the seal I removed And still leaked when I first ran washer So I took it back out and used a sealer [Permatex Indian Head gasket shellac compound from auto parts store] as recommended by one of the the repair techs on utube and it sealed it perfectly, just let it set op for about three hours and nice and dry now

replaces as per video. Very helpful

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.