WCCB1030D0KC General Electric Washer - Instructions

I followed the step by step video on how to install the pump..I am 70 years old and female..it was very easy to install..your company is A+..sure liked the savings doing it myself..

First I unplugged the washer and then removed the front panel of the washing machine using the puddy knife running it along the top edge approximately 3 inches inward from each corner found the tab on each end and pushed in with the knife until the panel popped loose from the top tabs. I then located the pump motor on the lower front right side of the machine and compared it to the new one that I had purchased,(they were the same) Note;be sure all the water is drained from the washer otherwise get ready for a bath approximately 1 gallon of water came out of the drain hose that is located on the back of the pump after using the pliers to squeeze the clap and remove the hose,this was the worst of the whole job,then remove the inlet hose on the top by squeezing the spring clamp with the pliers. Next unplug the harness located in the front of the pump,and then last take a 1/4 drive ratchet w/extension and a 10 mm socket and remove the 2 hex screws on the mounting plate. Install the new pump and motor assembly in reverse order with the instructions above and you should be washing clothes in no time. Thanks

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

I used the "belt" technique to remove the agitator. It was difficult at first to remove but after a few tugs on the belts that were looped under the plastic bottom, the agitator came up. Then I unscrewed the bolt holding the coupler. The agitator coupler kit purchased from PartSelect came with a new screw so I replaced the old coupler with the new one and fitted the new screw in it's place. I put the agitator dasher back on and then it worked perfectly.

Removed front cover, disconnected wires and hoses, reversed process

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

Easiest thing I ever did on the computer. U tube helped me diagnose the problem and how to remove the old pump and install the new. Parts Select menu was easy to navigate and had a picture of the pump I needed. The cost was affordable and I got the satisfaction of making the repair myself.

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.

removed front of washer and removed top of washer very easy to replace 4 dampening straps (2 straps were broken replaced all 4

Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

I followed previous parts select customers advice exactly, of replacing the dampening straps, and it worked perfectly. Thanks-A-Million!