FWT865RHQ0 Frigidaire Washer - Instructions

I just removed the 2 screws, removed the old striker and replaced it with the new one. The entire project took 3 minutes.

Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.

I first removed the top and rear panels to expose the shell, then removed belt and motor. I used a 2 jaw pulley puller to remove rear pulley, there are 5 spokes in the pulley so the puller did not fit well but I managed to hook on the pulley and hit the puller with a hammer and it came off. A better way would have been using a 5 jaw puller and installing the bolt a few threads in the drum shaft to protect the threads. I removed the rear concrete counter weight then removed the lower shock absorber pins at the shell and placed shocks to the side, this left the shell hanging on the springs. I decided to split the shell in the machine to avoid removing the front half of the shell, so I removed 20 bolts holding the shell halves together [difficult] and propped the front half of the shell up on wood blocks to release weight on springs. I then removed springs because they hook into both halves of the shell. This freed the rear half of the shell with the drum. I took the rear shell/drum assembly and placed the shell on 2 saw horses with the drum shaft vertical and the drum hanging freely with cardboard on the floor beneath to catch the drum, then installed an old bolt in the drum shaft to protect the shaft and threads and hit the old bolt with a hammer driving the drum shaft from bearings. Do not hit the shaft directly with a hammer, it will dammage the shaft and the pulley will not go back on. I cleaned corrosion from shaft and seal area with very fine sand paper and lubricated same with oil. The drum shaft slid easily into the new bearings on the new shell and I reassembled the machine in reverse order. Thank you to the others who wrote about this repair. The information was very helpfull.
Jim Swanson

took out door lock and switch assembly replace with a new one and it work

Pulled off front panel and found broken shocks. Ordered from Parts Select and replaced within 15 minutes. It was a little tricky replacing as they came out due to poor access from the rear. Make sure to regrease palstic pins and she is running like new.

I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machine. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.

Removed the the two screws holding access panel on the bottom front. Shocks use two plastic retaining pins on each shock. Used a screwdriver to push down on the locking tab on the plastic retaining pin ant pushed out. One of the pins is behind the water pump and a bit harder to access. I used a socket with an extension to push it out. installed new shocks with old pins and was back in business. Shocks go in a certain way so be sure to look at the instructions that come with the replacement shocks. Note: the replacment shocks that came don't look anything like the originals. Originals looked more like an automotive shock. Also as both shocks were broken, I ordered two, not knowing that they come two to a package. When you order that is not clear. So now I have an extra set, which might not be bad to have on hand. Kit also comes with an extra pin in case you break one.

First I turned off the breaker to the washer.

Then I removed the drain pump motor, saw that it was broken, and ordered a new one with expedited shipping. It was delivered about 36 hours later.

I should have used my wet/dry vac to suck out all of the water remaining in the drain lines. Because I didn't, nasty water dripped all over my laundry room. Lesson learned!

The part arrived at 2:20. I had to pick up my kids at school at 3pm. I wasn't sure I'd have time, but I tried anyway. I first removed the screws holding the entire pump assembly to the floor of the washer. Then I attempted to remove the clamps holding the three hoses onto the pump / motor assembly. I tried with regular pliers for about 10 minutes and finally realized I needed locking pliers. Mine are missing, but I have a stone mason doing a project at my house. I borrowed his and immediately had the clamps loosened. I slid them back onto the hoses, inserted the pump motor into each hose one by one, and reattached the clamps.

I ran a little water into the washer, checked to see that it didn't leak upon draining, then started a load and left to get my kids from school.

This was a very easy repair. The part was $75 plus about $20 for the expedited delivery. The Sears service call would have been $65 just to walk in the door PLUS whatever they would have charged me for the labor and the part. I am guessing I saved over $200.

The worst part was the gross water remaining in the drain lines. This would have been easily avoided if I'd just taken the time to get the shop vac. Learn from me and don't skip this step!!

disconnected the power cord,removed two screws on lower front edge of machine, removed lower front cover. Got the wet vac ready to suck up the water in the rubber boots when I took the clamps off. Disconnect the pump wires, and two bolts that mounted the pump. wrestled off the boots, and cleaned out the junk in the bottom of the main boot, sucking up water as the boots came off. then reversed the process. Not bad at all. Makes you want to double check for coins so they don't destroy the pump impeller.

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

this repair was easy, but it was repair #3.
#1: Fix-it guy said the front control board needed replaced. Ordered part from box store. Shoulda come here!
#2: Replaced motor control board. Harder to replace. Shoulda let the new front board run error code first. Again, used brand name supplier. Oops!
#3: Still not spinning. Error code "Door is open" but it's closed.
Remove door lock/switch assy, wires to the front board, and striker. 4 screws, 15 minutes. reached in through the top (did NOT unseat rubber around door).
Plugged wires into door lock. Inserted striker. Using multimeter on "Ohms" tested switch. No continuity=switch not closed.
New switch cost less, arrived faster. thank you Parts Select!

first I remove two screws then hold the part in place.

Watched video which was very helpful

Please note that I went online first to get an idea of what was involved.
I removed the back panel using a cordless drill w/attachment for the screws. Then the top. The directions that I received online was very helpful, but I didn't remove the whole tub assembly. I don't recommend doing it my way, but it can be done without removing the front or the whole tub assembly. After the motor and the big pulley was removed, I removed the bottom "shocks". I then took out every one of the cap screws that hold the 2 halves together. When that was done the two halves were loose. I then supported the bottom and took out the two springs. The back half came out quite easily then. It is then necessary to use a mallet to remove the inner drum from the bearing and back half of the tub. I cleaned and inspected the "spider" which was fine except it had old soap in it. Then using a dremel tool with a plastic brush I cleaned/polished the shaft of the inner tub. The new rear shell fit perfectly. Supporting the bottom of the front half of the tub, I then placed the back half assembly (with the pulley replaced on the shaft) in proximity and started the cap screws. It is weird how the 2 halves don't want to stay in correct alignment, but it can be done. After I got most of the top screws in, I used a ratchet wrench to tighten them to almost where the 2 halves were touching. That helped with the alignment process. When all (Ibelieve there are around 17 screws) were started and the 2 halves were aligned, I then started at the top and tightened to a loose fit. The second time around I tightened to semi tight. At this time I could put the springs back on (greatly improves ability to reach the bottom screws). The third time around I put them all tight. Every thing went back on without a problem. I attached water and power to the unit and ran a cycle with the top off and checked for leaks. That's it.

The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage more unit sales (it could be metal for instance). So fix it and feel clean!