CW5500W Crosley Washer - Instructions
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- Customer:
- Pamelia from LA CROSSE, VA
- Parts Used:
- WP681414, WP21352320, WP21002026
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Our washer was purchased 1/6/2006 and it started banging and walking out of its place when the washer started into the spin cycle. This would occur no matter the size of the load.
We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??
Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??
Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!
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- Customer:
- Flash from SAN ANTONIO, TX
- Parts Used:
- WP21352320, WP21001950
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set, Wrench set
Not spinning, not agateing, could here motor try to start but would trip the internal overload after a few seconds and had a hot motor smell or hot plastic
Got it outside layed it on its side and replaced the motor and belt thinking motor got very hot and heated belt, it was worn from age so replaced it at the same time, hooked water hose up to cold side to test, worked great. Wife very happy
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- Customer:
- John from Blue Bell, PA
- Parts Used:
- WP21002026
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
White fluffy residue appeared under washer. Unbalanced banging during spin cycle
Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
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- Customer:
- Patrick from PALO ALTO, CA
- Parts Used:
- WP21001872
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Smell from washer
Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.
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- Customer:
- Maloy from NORTH AUGUSTA, SC
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Machine was shreiking during spin cycle. Terrible noise
Looked under the symptoms .I had replaced the belt 2 weeks ago, so I ordered the drain pump. Pulled washer away from wall, removed water lines, unplugged electric. I removed the rear panel, found the old part right there, disconnected the in/out tubes, removed old pump, installed the new, re-attached hoses, reinstalled the belt over the 3 pulleys, re-installed access panel. Reconnected water and electric after placing washer back in position. Runs like a new machine!
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- Customer:
- John from MADISON, TN
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Loud noise in spinning cycle
There is a small back panel about 14" square made to open for access to the drain pump. 3 screws for the back panel and 3 screws for the pump - Oh you do have to slip the belt off & back on, underneath the machine.
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- Customer:
- Helen from NASHUA, NH
- Parts Used:
- WP89503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
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- Customer:
- Eleanor from PALATKA, FL
- Parts Used:
- 12002213
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer was making a squeak during spin cycle & then just stopped spinning
I watched the video of the repair on this website and followed it. Was really easy & THANK GOD because this was my first repair. This has been a great machine and it looks like it will continue to be for a little while longer! Thanks for the video help and friendly navigation of your site!
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- Customer:
- James from ELMORE, OH
- Parts Used:
- WP22004469, WP21002026
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer Traveled and load would not be balanced. Washer would bang loudly.
Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.
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- Customer:
- Robert from Leesville, OH
- Parts Used:
- 12002773, WP21002026
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Heavier clothes such as towels & blankets were not drying out on spin cycle. Spin cycle was really off balance.
Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.
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- Customer:
- Brena from Seaside, CA
- Parts Used:
- WP35-6780
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Busted Pump
We had a repair guy come in and he said fixing the pump would cost at least 250. I called my dad and he walked me through it over the phone. I took off the back of the washer, and laid the washer on it's side. I then had to take a break as I had flooded my kitchen. (Lay the washer at an angle.) The belt was taken off by the repair guy. I then undid the hoses, taking the clips off with pliers. Next I screwed the new pump in, and put the hoses back on. FInally I took the belt and stretched over the two small pullies, and then pulled it to the bottom of the big pullie and started spinning it until it wrapped itself all the way around. It wouldn't have taken over an hour but I had a baby who needed me ever couple of minutes.
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- Customer:
- Chris from CO, CO
- Parts Used:
- WP21001932
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
No cold water would feed into machine
We replaced the valve in the washer that feeds the hot and cold water to the wash/rinse cycles. The replacement was not simple only because you have limited space to work in as the back of the machine does not come off other than a small door in the back or by removing the top. We elected to work in the small space but were able to replace the part within a short period of time and the washer is now working again.
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- Customer:
- DOUG from COLDWATER, MI
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
water pump froze during spin cycle
I took the washer into the garage, removed access panel from back. Spun drive belt. This located the trouble with the pump. I removed pump with three sheet metal screws and hose clamps. Upon delivery, I notice the two pumps were not identicle. I called Cust Serv. They assured the difference was ok. I installed the new pump with three screw, put the belt and panel and hoses on and ran a test load of my junk clothing. No trouble.
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- Customer:
- Bonnie from Lake Forest, CA
- Parts Used:
- 21001526
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
The Timer know broke off
I used a needle nose pliers to release the turning mechanism from the piece left broken on the timer. Once removed, I simply clicked on the replacemnet part. It was super simple. I love that I can do most things myself with the parts, and not have to pay the expense of hiring a repairman.
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- Customer:
- sherman from mckinney, TX
- Parts Used:
- 21001521
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Broken agitator top
Pretty simple repair--popped the fabric softener cup off of the agitator top and took out the bolt that secures it to the assembly. Removed the broken agitator top, replaced with the new one and reinstalled the bolt and softener cup. EZ as pie for only $24 including shipping! Great price!
Fabulous turnaround time from www.partselect.com. I had the problem corrected inside of 4 days using standard shipping. I will definitely do business with them again!
Fabulous turnaround time from www.partselect.com. I had the problem corrected inside of 4 days using standard shipping. I will definitely do business with them again!
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