CW5500W Crosley Washer - Instructions
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- Customer:
- SONY from CONCORD, NC
- Parts Used:
- WP35-6780
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The washer was making a fine squeeling noise that created a foul burning odor
Took the washer outside, turned the washer on its side to expose the bottom panel. Removed the old water pump (three screws and two hoses. Replaced with new water pump and connected all fittings. Real easy to do. Washer runs great now.
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- Customer:
- Robert from Framingham, MA
- Parts Used:
- 21001882
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Overfilling causing flooding
Unplug from power Source,turn off water supply,Remove 3 screws that hold the Control Panel in Place.Remove knob, lower assembly, unplug wire Connector,using pliers , compress vacuum hose clamp,remove vacuum hose,remove screw holding switch in place,depress plastic tab that prevents movement,twist switch assembly to remove.Reverse procedure to install new switch.
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- Customer:
- Tai from Lenexa, KS
- Parts Used:
- 21001521
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Broken agitator caused intermittent shutoff
1. Pulled top off (liquid softener dispenser section)
2. Put 2 socket extension and a 13 mm socket together with socket wrench (tool).
3. Insert tool with 13mm socket end into old agitator and unscrew bolt.
4. Remove tool and then remove old agitator.
5. Turn old agitator upside down to remove bolt.
6. Insert new agitator where old agitator was in washer.
7. Insert bolt.
8. Insert tool with 13mm socket end into old agitator and screw in bolt.
9. Pop top back on.
Hardest part was finding extensions because one wouldn't reach.
2. Put 2 socket extension and a 13 mm socket together with socket wrench (tool).
3. Insert tool with 13mm socket end into old agitator and unscrew bolt.
4. Remove tool and then remove old agitator.
5. Turn old agitator upside down to remove bolt.
6. Insert new agitator where old agitator was in washer.
7. Insert bolt.
8. Insert tool with 13mm socket end into old agitator and screw in bolt.
9. Pop top back on.
Hardest part was finding extensions because one wouldn't reach.
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- Customer:
- Daniel J from Cayce, SC
- Parts Used:
- WP21352320, 12002773, WP21002026
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Washing Machine Walking during Spin Cycle
Looked up probable causes on PartSelect website. Determined that worn snubber ring and and weak springs were probable cause. Ordered parts on a Thursday. Parts arrived on following Monday.
Read several repair stories on the website. One story gave step-by-step instructions for disassembly. Very helpful since I followed this prescription. While waiting for delivery of the parts, I removed the tub and inverted it.
Removing springs was relatively easy. Did not remove snubber ring until new parts arrived, but replacing it was easy. I was very cautious about loosening the 6 screws and heeded the warning about the 200 pound spring under the cover.
Diagrams on website showing expanded mechanism of washing machine parts were very helpful for reassembly.
The most difficult part was installing the new springs, since they were quite strong. One repair story on the website suggested using coins to expand the new springs enough to be able to hook the springs into the upper slots and hangers.
I USED ONE OF THE MORE ACCESSIBLE LOCATIONS (AT THE REAR OF THE MACHINE) TO PREPARE EACH SPRING FOR INSTALLATION).
I hooked a spring in the bottom slot. I pushed a long heavy screwdriver through the spring's upper hook and the hole in the metal support and expanded the spring until I could insert 1/2-inch washers (about 8) between the rings. I prepared each spring this way for installation around the tub. With the washers in the expanded spring, it was relatively easy to use a pliers to lift the upper hook into the hole or hanger.
I decided to insert the spring next to the motor first since it was the more inaccessible. The remaining springs were installed relatively easily.
Reassembly was easy by following the reverse order of the disassembly instructions. I found the tub to be pretty heavy to lift, so when it came time to put it back into the frame, I turned the frame on it's side and inserted the tub from floor level.
I am very proficient mechanically but I believed I could make this repair without difficulty. I think that without the repair stories I had viewed on the website, it would have been more difficult. A spring tool would have been immeasurebly more helpful.
Read several repair stories on the website. One story gave step-by-step instructions for disassembly. Very helpful since I followed this prescription. While waiting for delivery of the parts, I removed the tub and inverted it.
Removing springs was relatively easy. Did not remove snubber ring until new parts arrived, but replacing it was easy. I was very cautious about loosening the 6 screws and heeded the warning about the 200 pound spring under the cover.
Diagrams on website showing expanded mechanism of washing machine parts were very helpful for reassembly.
The most difficult part was installing the new springs, since they were quite strong. One repair story on the website suggested using coins to expand the new springs enough to be able to hook the springs into the upper slots and hangers.
I USED ONE OF THE MORE ACCESSIBLE LOCATIONS (AT THE REAR OF THE MACHINE) TO PREPARE EACH SPRING FOR INSTALLATION).
I hooked a spring in the bottom slot. I pushed a long heavy screwdriver through the spring's upper hook and the hole in the metal support and expanded the spring until I could insert 1/2-inch washers (about 8) between the rings. I prepared each spring this way for installation around the tub. With the washers in the expanded spring, it was relatively easy to use a pliers to lift the upper hook into the hole or hanger.
I decided to insert the spring next to the motor first since it was the more inaccessible. The remaining springs were installed relatively easily.
Reassembly was easy by following the reverse order of the disassembly instructions. I found the tub to be pretty heavy to lift, so when it came time to put it back into the frame, I turned the frame on it's side and inserted the tub from floor level.
I am very proficient mechanically but I believed I could make this repair without difficulty. I think that without the repair stories I had viewed on the website, it would have been more difficult. A spring tool would have been immeasurebly more helpful.
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- Customer:
- Edwin from Eagar, AZ
- Parts Used:
- WP21001872
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Original drain hose (rubber) was kinking, piece of junk. I replaced it with a new corigated drain hose .
Leaned washer forward, removed clamp and old hose, replaced with new hose, reinstalling clamp.
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- Customer:
- Spencer from Dayton, NV
- Parts Used:
- WP21001932
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water would not shut off - overfilling tub - flood !
Researched "trouble shooting guide" Parts Select Website--
2 possible part failures - (1)--water fill valve inop-per Parts Select Web - 74 percent change of this unit failing.
(2)--pressure line fractured - 24 percent chance of this unit failing......
Ordered both parts from Parts Select -
Replaced water fill valve (possible solenoid failure--(although a little difficult to get at valve replacemnt was easy - total porcess took a little less than an hour).
Needless to say - problem solved with valve replacement, this machine should be "good" for at least another 5 years.
Thanks for your kind help and most important - the easy to use data...........
Spence Merrell
Dayton, Nevada
2 possible part failures - (1)--water fill valve inop-per Parts Select Web - 74 percent change of this unit failing.
(2)--pressure line fractured - 24 percent chance of this unit failing......
Ordered both parts from Parts Select -
Replaced water fill valve (possible solenoid failure--(although a little difficult to get at valve replacemnt was easy - total porcess took a little less than an hour).
Needless to say - problem solved with valve replacement, this machine should be "good" for at least another 5 years.
Thanks for your kind help and most important - the easy to use data...........
Spence Merrell
Dayton, Nevada
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- Customer:
- Floyd from Davidsville, PA
- Parts Used:
- 21001521
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Agitator had broken fin
Popped off bleach cap on top then got socket and long extension removed bolt, cleaned a little then replaced new agitater top.Replaced bleach cap and i was done.
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- Customer:
- Wayne from San Antonio, TX
- Parts Used:
- WP21001932
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water dripping from flume filled basin
I used a screwdriver to release the front side of the waaher top from the clips and tilted the washer top back. I then released the hose from the water valve and took out the mounting screws at the back. Replaced the valve and hooked everything back up.
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- Customer:
- BLANCHE from OSSINING, NY
- Parts Used:
- WP21001872, WP285655
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Cracked hose AGAIN!
Hired someone. Note: I purchased two (2) hoses and (2) clamps -- this is the third time I am replacing a cracked hose. The manufacturer needs to use better quality and more flexible material for hoses.
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lid hinge broken
I'm a 69 year old female. My husband isn't very handy so I decided to order the parts and do it myself. I didn't know how to take the machine apart so I just moved the washer part so I could unscrew the screw. I dropped the screwdriver between the adj. and side of the washer. I guess you won't be telling this story. I did get the parts on and the lid is working and so is the machine. Valerie Guyot
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My Washer's lid hinges broke while it was being moved.
I obtained the parts on line and began to install these. I was surprised that the ease of my installation was great. Each part was held by one screw. I used a phillips driver and found the under screws easy to get to by pushing the inside clothes drum to the side. A total of four screws was required for the replacement. This repair was so easy that a normal non-trained person can accomplish it. Thanks Admiral.
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- Customer:
- Manuel from Manistee, MI
- Parts Used:
- 21001526
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Knob broke off and couldn't see settings
First, I disconnected the power cord then I removed the panel that held the knobs in place. Then I pulled the center holding clip, what holds the knob secure, with the screwdriver and the broken knob slipped right off. Then I put the new knob on the shaft and slid the holding clip on the backside of the panel. Lastly, I put the panel back and screwed it back down and that's all. Works like nothing ever happened.
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- Customer:
- John from Blue Bell, PA
- Parts Used:
- WP21002026
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
White fluffy residue appeared under washer. Unbalanced banging during spin cycle
Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
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- Customer:
- John from MADISON, TN
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Loud noise in spinning cycle
There is a small back panel about 14" square made to open for access to the drain pump. 3 screws for the back panel and 3 screws for the pump - Oh you do have to slip the belt off & back on, underneath the machine.
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- Customer:
- Jeffrey from HONEY BROOK, PA
- Parts Used:
- WP21352320, WP21002026
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Washer always going off balance full loads or small
I tilted top cover to remove front washer panel removed suspension springs to remove complete tub assembly to gain access to bottom. Drive pulley to remove snubber ring I performed the repair step by step as per your video. was dead on made the repair go smoothly. I installed the belt last tilting washer mechine back to gain access to undercarrige just walked belt on all three pulleys self adjusting then. made sure washer was level. Front to back side to side no rocking in any deriction My wife did four full loads problems gone I think all needed to be done to complete repair snubber ring , washer drive belt, & leveling machine all played there roll in putting washer back in factory working condition washer not a angery walking vibration nightmare
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