NTW5100TQ2 Amana Washer - Instructions
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- Customer:
- Tim from Apple Valley, MN
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
basket would not spin during spin cycle
Raised washer on cinder blocks high enough to get underneath, removed wiring, capacitor (because it got in the way), removed spring clips from pump, removed pump, no water spillage this way. removed clips from motor, removed motor, pulled old broken coupling rubber ring and plastic pieces out, used a spark plug driver to press new ones in place on the gear shaft and motor as they will fit tighter because they have a metal reinforcement that the original did not have, lined up the two halfs and clipped motor back on, cliped pump back on, reconnected wires again, lowered off the blocks and washed a couple loads that night.
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- Customer:
- Jonathan from Glen Cove, NY
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
washer drum not turning
Turn off the power,remove the washer cabinet top and side panels. unsnap the water pump clips, unscrew and unclip the motor mounting clips.Remove the old drive coupling and triangular drive shaft adaptors.Clean area and install the three new parts, reattach the motor and pump, close the cabinet,turn the power back on and test.Done! The only hard part is working down on the floor and you need a good flashlight.
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- Customer:
- Justin from Ontonagon, MI
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Washer would run, but not spin.
Unpluged washer. Turned washer on its side, unpluged wire harness to motor. Removed hoses to pump on motor, removed screws and nuts holding motor, then pulled out motor. Popped off old couplings,intalled new, reassembled. Piece of cake!
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- Customer:
- derrick from paterson, NJ
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Direct Drive Motor Coupling
Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .
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- Customer:
- James from Gray, KY
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Agitator would not work, pump works.
Unplug washer. Place large old towel in floor at rear of washer. Turn off and disconnect water supply lines and allow to drip dry. Place towel in floor in front of washer. Tip washer forward onto face of washer. Unplug wiring clip connector from drive motor. Remove 2 1/4 inch head screws from spring clips on bottom of motor housing. Slowly rotate clips out of the was to drop motor. Knoch top coupling piece off agitator shaft with screwdriver and light hammer. replace coupling with 5/8 deep well socket as a driver which will fit the metal insert in the coupling and not interfere with the shaft. then drive the other coupling onto the motor shaft using light hammer and drive socket(5/8) deep well. place the rubber shock connector onto the agitator drive piece then slide the motor back into the mount position. rotate the clips vback into place. tighten 1/4 head screws in clips re-attach the wiring harness tip the washer back up onto "feet" re-attach water supply lines tighten appropriately. Plug unit into receptacle and enjoy....
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- Customer:
- James from Mountain Top, PA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Coupling broke
After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.
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- Customer:
- CARL from NETCONG, NJ
- Parts Used:
- 285753A
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Drum stopped spinning
I had no idea what the problem was...other than the drum would not spin and it made a horrible noise...so I figured the motor was still good. I figured the repair man would charge me $200 and a new washer is $300...so what have I got to lose? First, I unplugged the unit. I started by removing the top control box by removing two screws in the back of it. Once off, there are two big clips which hold the body in place. That came off easy. I removed the back next and now had everything out in the open. I disconnected the exit greywater pump which was easy with two snaps. I tipped the unit on the side and removed the motor - also attached with two snap on clips. Between the motor and the gearbox there is a shock absorbing coupler which consist of two white plastic rings with 3 fingers each. These interconnect with a black rubber piece. Once of the white rings was cracked in half and one of the fingers was broken off. So that easy to figure out. I ordered a new coupling on partselect on Friday afternoon. On the next morning, Saturday, Fedex showed up with the replacement part. I was pretty amazed at the fast service since I only paid $7 for ground shipping. Anyway, I put the new coupling on and put the whole thing back together...we've run a dozen loads since without a hiccup. Beats dumpstering the unit or calling a repairman. I spent about an hour to take it apart and about an hour to get it all back together. You definately need a good socket set, screwdrivers. Good luck.
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- Customer:
- Danny from Telephone, TX
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
aggitater wouldn't work.
snapped off the 2 springs on the water pump,took off hoses with pliers,took off the 2 little screws on the motor springs.snapped off the 2 springs on the motor,and the motor came off.took out the drive coupling,it just slides off...then reverse the procedure,and you are done...
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- Customer:
- Mark from CHARLOTTE, NC
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Clutch Replacement
I decided to order the part and attempt to install it. Actually was easy. Took my time and maybe took 90 minutes. Works great.
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Washer excessive vibration during rinse spin
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
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- Customer:
- Justin from Cedar Springs, MI
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Agitator Didn't Work, but Pump Did
I actually didn't remove any of the panels. I tipped the washer at a 45 degree angle to the back and side to release the motor clamps, unhooked the power to the motor and removed the two drain pipes from the motor.
Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.
Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.
The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.
I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.
Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.
Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.
The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.
I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.
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- Customer:
- DOLLIE from HOUSTON, TX
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer Would Not Spin Or Aggitate But Would Drain Water
First I removed the cover but not the back. Then I removed the water pump by useing a flat head screwdriver to remove the clips. I did not have to disconect the water hoses. Then I used a driver to remove the motor clips and pulled the motor off. You need to put something under the motor to support it until you remove the screws holding the brackets. The coupling came off with ease. I replaced it with the new one using a spark plug socket to tap it onto the motor. I did the same thing to the other half that attatched to the gear assembly. It will be easier to put the black rubber center on the gear assembly then line it up with the motor by turning the blades. Then I put everything back in reverse order. Very easy job.
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- Customer:
- Laureano from Hilliard, FL
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Agitator worn out/ broken also the Diorect drive coupling was broken
Removing top console control panel, deataching 2 clips and removiong the entire box to get access to the agitator and the direct drive, one part on the top and other on the bottom of the washer,removing top cap of the spinner got access to the agitator. Using 1/2" socked and pliers remove & rep[lace the agitator. for the direct coupling: remove the water pump (2 clips) 1/4" socked & screw driver remove the electrical Motor, remove & replace the direct coupling, put all removed parts back toguether, reasembly the box ataching clips on place, console panel Install, perform operational check, was good I have the washer running like a new machine.
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- Customer:
- Phillip from Osceola Mills, PA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Motor Running But Agitator Not Moving
Unplug power cord. Turn off hot and cold water to washer. Disconnect water lines at the back of the washer, but mark which is hot and cold on the hoses . Remove drain hose from the sink tub or sewer line but keep it elevated so the water don't run out. Tip over on the backside but put something under the back side like a tool box to keep the top elevated a little bit, but not on the control panel just below it. Now remove the two screws that are in the motor retainer. Now pry motor retainers loose then lift out motor and remove old coupling. Now install new coupling. If it is a little tight on the shaft, use a deep socket a little bigger than the shaft to tap them on. Line up coupling while putting motor in place. Then snap on motor retainers. Look at the coupler make sure it is straight and not s shape. If it is s shape, remove and tap coupler on shaft a little more. If it is straight then reinstall the two screws you removed in the beginning from the motor retainers. Hook up drain line, water lines hot to hot, cold to cold. Then check for leaks on water lines. Plug in ,turn on, if it sounds ok. Don"t stand there, wash something.
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- Customer:
- Robert from LEWISTON, ID
- Parts Used:
- 8316845
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Was heavily shaking.
Old machine and vibrations are still there but weaker. Seemed to turn counter clock wise. Put a 4x4 board behind in order to stop the twisting, and keep hoses safe from vibrating and causing wear. Stays fairly stable now.
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