NTW5100TQ2 Amana Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Danny from Woodstock, GA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Motor runs, but tub does not spin or agitate
Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- DEREK from ASHEVILLE, NC
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Broken Coupling
Disconnect power & water then drain hoses.
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!
We flipped the washer on it's side to gain access to the bottom. There was no need to take off the back panel. Keep a 5 gallon bucket and a few rags handy for the extra water in the pump line.
Disconnected the wiring harness. Removed the brackets holding the motor. It's a little tight on the back bracket. It has a 1/4" hex nut on the back side, so I used a 1/4" drive socket (see: small). Removed the bolts holding the gear case (this makes it a lot easier). Disconnected the pump hose and rotated the motor & gear box and pulled forward. This gives you access to the coupling. Remove the broken part. Clean the area for debris. NOTE: each part of the coupling has 3 fingers (these are what breaks off), so check to make sure you get all broken parts. Insert the new coupling. It has 3 parts; the plastic fittings go on tight and need to be snug to the shaft. Use a screwdriver handle on the center and tap down with a small hammer. Spray silicone on the rubber coupler to allow a little better slide.
Reverse the process. Line the gear box and motor up and push back into the tub assembly. We used 2 people to do this. It's easier to have someone stand over it and hold / rotate the gear box while the other one can align the motor & bolt everything back on.
It took us an hour, however, if you were doing a couple you could get it down to 30 min. flat.
Go wash your clothes!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Henrico, VA
- Parts Used:
- 285785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Kenmore Series 80 Lazy Spin
Remove metal cover; remove pump, remove motor, remove tub spin assembly; remove transmission. Remove clutch be removing retaining ring. Installation was reverse. No problems, part worked like champ.
Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!
Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Melody from ENTERPRISE, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Matthew from Affton, MO
- Parts Used:
- W10814296
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The washing machine was leaking.
I followed the provided video for changing the centerpost gasket.
I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.
If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.
It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.
If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.
It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- LYDIA from HIGH SHOALS, NC
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- MARIA from TAMPA, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James F. from WILMOT, NH
- Parts Used:
- WP661600
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would not drain after wash cycle. Would start to try but stop dead.
Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
Was this instruction helpful to you?
Thank you for voting!
Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Michael from ATLANTA, GA
- Parts Used:
- WP8318084
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bad lid sensor
Ordered and replaced the sensor. Fairly simple. Washer runs good now. Thank you!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- luis from ocoee, AL
- Parts Used:
- WP8318084
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Washer Would Fill With Water But Not Turn On
Removed control assembly found lid switch. Had to unscrew ground wire from warsher popped clip on old switch came right out. Had to play with lid in order to remove. Popped new switch in screwed ground wire. Reinstalled control panel,plugged in and the way it went. Trouble shot with parts direct made it easy and saved me 350 dollars(new washer)
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Patrick from Floyds Knobs, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Emmett from WEATHERFORD, TX
- Parts Used:
- 40922
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set
Needed to extend drain hose to reach drain
Ordered drain hose extender. It uses a rubber flange with hose clip to attach to washer's plastic hose. When tightened, the hose clip crushes the plastic hose and crimps it, causing a leak. My solution was to find a copper pipe flange that was the same diameter as the interior of the plastic hose to act as a bushing for the plastic hose. The hose clip could then be tightened without deforming the hose. Worked great with no leaks.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Manchester, CT
- Parts Used:
- 388253A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Joseph from North Charleston, SC
- Parts Used:
- 285785
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Spin cycle worked very poorly
1. Removed back panel.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
------------------------------------------------------------
Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
------------------------------------------------------------
Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
Was this instruction helpful to you?
Thank you for voting!