CTS99AWN Speed Queen Washer Dryer Combo - Instructions

This repair is very simple. (1) remove the lint screen bracket on top - two phillips head screws. (2) Gently pry open the top of the dryer with a large flat head screwdriver. It hinges backward. (3) Remove the top two nuts on the front panel. Lift the panel upward off the lower brackets. The door wiring is still connected, so I just rotated the front panel to the side. The interior is now exposed. (4) Take the drum belt off the tensioner assembly and pull the drum out. (5) Remove the coil retention plate - two phillips screws. (6) Disconnect the old coils, install new coils. I started the dryer up while disassembled to ensure the new coils worked and the burner fired. But a word of caution ... don't run the burner long with the dryer apart, as it could overheat. After all of this, reverse the process. YouTube also has a couple good videos showing all of this visually. I have very average mechanical skills, and this was an easy job. Another word of caution: most of the metal surfaces inside the dryer have nice sharp edges. Invest in a good pair of gloves to avoid mincing your hands up.

At first I thought the sensor in the drum part was bad. It had some residue from something on it and looked a bit beat up. Replaced it for 30$ and had the same problem. Note: I decided to take the console panel off because I though it was necessary to get to everywhere else and I found a folded up "repairman trouble shooting guide" in the console. Don't know if this is a common place to put it but it had all the wiring and problems detailed with this dryer. It had step-by-step assessment procedures for any problem. However, I punched the sequence for the "brains" to give me a problem code and it indicated that I needed a new "user interface," a 285$ part. I must have punched it wrong because I started to read other problem descriptions and I realized, based on others, that the most likely cause was the coils that regulate the gas/heat valve. I used the "problem guide" to measure the resistance of the coils (it gives you the proper range for each) and one was outside of what it should have been so I purchased a new set of coils for $20 plus shipping. It took me 2 tries at installing the coils because the cover plate that seats the coils in place was not aligned properly the first time. This cause them to vibrate and rattle when starting up. The coils were a little different in height so I readjusted the cover bracket and seated the coils properly. No rattle and the dryer worked perfectly.

First of all, Parts Select is a great service. By giving us an idea of what parts we needed we were able to buy them without a lot of expense. My son and I did this repair together, and it took us a long time. We found an excellent video for repair on the web, and then lost it and couldn't find it again. We had trouble even getting the dryer opened up. That is where a putty knife comes in handy. Be sure to find out how to open it; it will save you a lot of grief. It is supposed to be easy, but it wasn't. Still,it was great to get it fixed so inexpensively. I'll leave the "how I did it" part up to people who had an easier time, but no regrets that we did it. Parts select sent the parts right away.We ended up only using the coil kit.

The hardest part is figuring out how to get the unit open. You have to take out the brackets that appear to hold on the timer section and you have to remove the screws under the lint filter. Once you have the top off then you remove the screws that hold the front panel on from the inside. I decided not to remove the drum it seemed like a lot of hassle, instead I went down and got a right angle screwdriver, the terminal valves are in the front of the unit and you only have to remove 2 screws to remove the retainer which holds them both in place. The drum is in the way so you can't use a regular screwdriver and the right angle is a bit slow going but I think it is actually faster than removing and replacing the drum for a novice like myself. Replacing the coils took about 2 minutes and then reassembly another half hour. But the Dryer works great again and for $70 it was well worth it.

Opened the top, removed the front panel. Supported the drum with my foot while I replaced the coils. I used a very short screwdriver so I would not have to remove the drum.

Unplug appliance from power source. Started by simply using screwdriver or steel putty knife to snap up the top corners of the top section of the dryer. It swings open like the hood of a auto. Looked on the back side of the front panel and found small 5/16" bolts on either side. Removed these bolts and lifted up on the front panel to remove the panel. Slide panel out of the way far enough to access the coil kit on the lower front section of the dryer. (The wires going to the door control switch will allow this without unplugging.) May need a helper to hold the dryer drum up out of the way or prop it up as I did with a block of wood so you can easily unplug/re attach the coil wiring. There are two Phillips head screws that hold the coil keeper in place. Remove these two screws, unplug the two coils (front coil has a three connector plug and the one behind it has a two wore plug). the front coil has a small sleeve that I needed to transfer to the new coil in front. Inserted sleeve as it came out of the old coil, slid both coils back in place, replaced coil retainer being careful to line tabs on top of coils so that they lined up in the coil keeper. Replaced screws in coil keeper. Placed front panel back on being careful not to damage the felt liner that the drum spins on. Replaced the two bolts on the inner side of each corner of the front panel. Lowered the top panel and firmly pushed it back down so that the holders went in place. Plugged it up and it worked perfectly.

Igniter would glow and flame would burn for about 30 seconds then a rattling noise would start and the flame would go out. Replaced the coil and all is well. Very simple and inexpensive. One of the easiest repairs I've ever done. Video was very helpful.

All went very easily

open the back pannel and use multimeter to check the wirings and everything checks ok. open the bottom front panel of the dryer and turn the dryer on. the igniter works and the flame came out for seconds and dies off. the igniter keep coming on, but it seems that the gas was not coming out. i checked the gas line valve and it was open. i had a good idea it wasn't the wiring or the gas line, it must be the coil-valve,(safety coil), that letting the gas flow. i order the parts, it came sooner, which is good, and it took me less than 10 minutes to install, and i only use a philip screw driver. i thank you for sending me the right part in short period of time.

when I see its no gas flame, i deduct the flame sensor and the electric coils not fuction, I order tru partselect and that take me like 30 min. to remplaced those parts.

two screws on lint screen push up top two screws on front cover. two screws on coils lift coils off put back together. less than 10 minutes. all done

Unplug the Dryer; remove the lower exterior cover and white plastic drum vent with nut drivers. These two fuses will be setting on top of the function board in front of the gas heating tube.
With a short screwdriver, remove the fuse cover/holder, lift fuse and unplug, replace, re-plug, screw back the cover/holder and you’re done.
Reverse your initial actions...

replaced the two coils, which took about 10 minutes

Removed front panel unscrewed the 2 screws on the coil cover. The coil with two prongs had to upside down 3 the prong coil right side up that only way the cove will fit, plug them in re attach the cover and your done

Parts came as ordered and in really good time. The valves were very easy to install, just a matter of removing lower housing and the two screws holding in the old valves. The plug and play, no calibration needed and the dryer works like new. Very easy fix and the instructional videos were very helpful. Saved a lot of money doing it myself.