41797972700 Kenmore Washer Dryer Combo - Instructions

I made my job difficult by removing the back panel, then the side, and finally discovered the front panel opens giving access to the washer. Using heavy pliers I removed the spring clamps and replaced the pump to washer hose and the other hose end to the tub. Turned on the washer no leak only to discover the drain hose had developed a leak. So I ordered the second hose. I was not sure how to release the plastic retaining clamps. Finally just yanked them loose, which worked. Ran the hose through the machine out the back into the drain pipe. I was able to reattach the retaining clamps put the spring clamp on the pump end of the hose. The difficult part was getting the back, sides and front of the washing machine together that took hours.

I basically followed the video instructions on your website. Pretty simple but ran into an issue pre-threading the 3 self taping screws into the spindle bearing. The screws provided were blunt on the end and did not tap easily at all. I used the existing screws that were much more "sharp" and worked much better. Also, the new screws were Philips drive and due to the amount of torque trying to self tap nearly stripped them out. The old sharper screws were square drive which had a better bite. So basically, I used the old screws to self tap and then used the new screws for the final installation.
It took a long time to clean all the lint out from the inside of the dryer. The motor was completely embedded with lint and animal hair. You may want to suggest that a good cleaning may be needed so bring a shop vac...and also something to carefully pick the lint balls out from around the motor armature and bearing area. Overall the video instructions were really a big help!

remove top cover, remove front of dryer, unscrew two #2 screws from gas valve coil hol down bracket. replace coils. reassemble dryer.. works great.. had already replaced the thermostate and flame sensor.. didn't change anything.. the coil set did the trick..

Got the washer used. Agitation was okay, but the screw part of the agitator was very weak and kept slipping, so bought a replacement agitator. This DID NOT fix the problem, it remained the same. Watched a video on this site about the part under the agitator, whereupon we saw there was supposed to be a washer on top of the spike-thing where you screw the agitator down. THAT was the problem. That washer was missing, and when we replaced it, the agitation was fixed! Very much appreciate this site.

i left my washer on its back till my belt came in and when it did all i had to do is slip the front off and go at it. it was really fast. then i put the front back on screwed in two screws and hooked up hoses and started washing everything went smooth till i was about to wash wash-n-wear and was like where is my other houseshoe and i remember my dog was bugging me while fixing my washer and dropped my house shoe and i already closed up front soi had to unhook everything and get that out, did not want it to catch on that belt i just bought and fixed lol thanks kristal cumpton

All I did was push the new part into the machine! So easy!

This repair is realy very easy
As discribed by the others

I read the last three peoples experiences when I ordered the part on your on line page. I had already made all the wrong mistakes taking the machine apart, and couldn't beleive how simplified it was on your web site. I had called a local repair shop only to be advised the part would take 4 days shipping and the price of it plus shipping was twice what I paid you. Your part arrived the day after I ordered it on line, Thanks again for being there!!!!!

Very easy to install. Unscrew 2 screws and I was done in minutes. Thanks for the fast part delivery!

Tensioner (pulley spring) replacement.

The whole tub and motor are suspended by springs so I just got a flat bar and using the edge of the bottom of the washer as a fulcrum, lifted the whole thing enough to be able to shove a 2x4 under there at the base of the dome. It was still tight getting the lock washer off the bottom of the spring axel, but it popped off by pushing the ends with two screwdrivers.

Determined that the coil on the gas valve wasn't pulling in to ignite. Using an ohmmeter, I determined the coil was open. The coil was removed by pulling off the wire connecter and removing the two phillips screws holding the bracket over the two coils. The coil then slides out. I slid the new coil into place, replaced the bracket and two screws and reconnected the wire connector. It worked immediately. The actual repair only took 15 minutes. The bulk of the time was spent tracking down which part had failed.

With prep work mentioned below and a good flashlight it takes about 15 to 30 minutes if you're a good handy-man. If you're not, get a neighbor or friend who is. This repair isn't rocket science, but does take a some mechanical aptitude. This unit is a washer/dryer combo unit. Unplug power cord and remove water supply hoses, the drain hose and dryer vent if required to obtain easy access to front panel. There is water in all the lines, so have some towels and a small gallon bucket to help drain the lines if disconnected. Remove two screws on bottom of front panel. Be sure there is about 2 inches from washer/dryer to floor in front to allow front panel to drop directly down, then pull panel out lightly. Wood spacers or similar are recommended under front feet to prop-up front of washer. (There are two tabs on each side of the front panel. The panel must be pulled straight down to clear tabs). Another option is tilt back the washer/dryer about 60 to 75 degrees unit to make the front panel more accessible if all is disconnected in back and you have the room to do so. Once the front panel srews are removed, you may have to place an object (thin pry bar or screw driver) between the top of the washer unit and the front panel for release (be careful not to dent or scratch the top metal or front panel. Remove front panel and set aside. Locate belt near bottom and tensioner pulley (it moves back and forth laterally), push in tensioner pulley to relieve pressure on belt and remove belt from small pully wheel at motor, then the large drum pulley wheel. Place new belt on large pulley first, then small pulley. Push in tensioner pulley and move middle of belt to the inside of the tension pulley to take up the slack. This process is somewhat hard. It takes good hand strength. Be sure the belt is aligned in pulley grooves. Place washer/dryer back in level position, re-attach water supply hoses, drain hose, dryer vent line and power cord, if removed for repair. Check for leaks in water supply lines and be certain the drain hose is well attached to the drain pipe. (This is a good time to clean or replace the dryer vent line to prevent possible lint fires.) Plug in washer/dryer unit and test as if washing a small load. Re-install front panel after successful test in run operation. The part came quickly and fit perfectly.

Watched on-line video, then applied those steps.
1. Pop the front of the deck loose using putty knife to depress clips;
2. Disconnect wires from light and door switch;
(Before I disconnected wires from door switch and light, I made wiring sketches to make sure I reconnected in original manner.)
3. Remove lint filter mount screws and mount from bottom of door opening;
4. Cut drum belt with wire-cutters and removed it;
5. Remove drum support clip from top center of front panel;
6. Remove (1) screw from each side of dryer body that hold front to sidewalls, removed front panel;
7. Remove drum by lifting the rear out of the bearing, then moving it forward through the machine front;
[While I had the dryer disassembled, I thoroughly cleaned it of lint, dirt & metal filings. The metal filings were from the worn ball hitch and drum support bearing cup. I spent as much time cleaning it out as I did working on it.]
8. Stand drum on gallon paint bucket while removing ball hitch (Use a #2 drywall phillips apex to obtain sufficient seating & torque to remove and reinstall ball hitch screws at rear of drum.);
9. Have a second person hold the new ball hitch in position while starting screws, if necessary;
10. Use nut driver w/5/16" socket to remove bearing retainer & ground ball clip;
11. Install new bearing into retainer clip, insert attachment screws through the holes in both, stick grounding ball in depression on back of bearing as screws are fed through back panel;
12. Hold ground ball clip in place to start one screw, then the other & tighten with nut driver;
13. Start drum belt on motor shaft and position against tensioner pulley;
14. Feed drum through front of machine and loop belt over rear of drum;
15. Slide belt forward on drum as drum moves to rear to keep it aligned with position of tension pulley;
16. Lift rear of drum to place ball hitch on top of bearing, then press down to seat it into bearing;
17. Turn drum to ensure belt alignment, then re-accomplish steps 6 thru 1.

-Remove front panel - 2 screws
-Remove the top panel - 2 screws
-Disconnect the lid switch from the top panel - 2 screws
-Remove the agitator cap - unscrew
-Remove the agitator - This was a bit difficult and required a lot of jiggling but it eventually came off
-Remove the inner drum - 5 bolts at the bottom
-Remove the drum mount - 2 bolts and then it got really difficult. A lot of penetrating blaster, wire brushing, jiggling, and some strategically placed hammer taps (don't damage the threads.
-Remove the seal
-Clean up the inner and outer seal seating surfaces
-Rinse and repeat in reverse (pun intended)

After making sure there was no blockages and the pump was not jammed I knew it was time for a new one . Unplug the machine and turn off the hot and cold water . Remove the two screws on the bottom of the front of the machine and push down on the panel it should come right off . Make sure all the water is drained out of the tub use a wet/dry vacuum to suck out all the water if needed . Then with the vacuum empty squeeze the clamps that hold the hoses on the pump and push them out of the way . Use the vacuum to suck up any leftover water, as you remove both hoses . Unplug the one set of wires going to the pump . Remove both screws and the pump should now be loose . Do the same thing in reverse to install the new pump . Other than dealing with the water it should take under 15 minutes . Good Luck