11087842700 Kenmore Washer Dryer Combo - Instructions

I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!

Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.

Pryed off the upper agitator cap, unbolted the agitator, lifted it out, replaced the dogs, and put it back together. A very easy home repair.

We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.

First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.

We got the parts, watched your video a couple of times and then began the repair. It went well with one exception. None of my socket extensions were long enough to work well. The required length might be added to the video and the printed installation instructions. Also it would have nice to have been able to order a small tube of the recommended lubricant. Overall I was very pleased. Jack

Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!

Removed the top, front cover, drum and belt. Removed the idler pulley bracket and pressed the frozen pulley from the shaft. Cleaned the shaft and applied a small dab of anti seize and replaced the pulley. Installed all parts in reverse order. Dryer works like new again.

Followed instructions on website video.

I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy

got the parts from parts select and got the machine repaired quickly
what a savings
repair man would have been over 100 dollars
the shipping was more than the parts but I saved greatly with no repairman
love your site and the great savings
i really loved my washing machine and hating to lose it
was so satisfied that I could save it after all these years
thanks

Washer stopped agitating. I removed the clothes softener cup on top of the agitator by grasping and pulling up, inside the agitator I removed the inner plastic cap by grasping the 2 finger tabs and pulling up. There was a plastic retainer assembly with spring instead of the 7/16 nut referred to in other posts. I used a long 1/2" ratchet extension to remove the plastic retainer assembly, removed the top half of the agitator and replaced the cogs, then replaced the agitator, plastic retainer assembly with spring, snapped the plastic cap back on, and replace the clothes softener cup.

(For those who have a weird sunken plastic cube slot instead of a nut or screw to remove) The dog teeth were worn down. Generally this is an easy repair. It happened once before to me with a Whirlpool and I knew immediately what I needed to do. HOWEVER, when I popped the plastic cap off the top of the agitator (this model doesn't have the fab softener dispenser) what I found was a surprise. It wasn't an 11mm nut, it wasn't a screw, it was an inverted cubed slot made of plastic (not sure what those are called) that looked like it needed a 3/4 - 1 inch socket drive to go into it. I had nothing that would fit in there to get any leverage to loosen it up. Frustrated, I began grabbing everything I could find to shove in there that I thought might grab to no avail. In pure desperation I grabbed my wife's garden shears (the common little hand-held kind that curve at the end) and it was the perfect size to wedge in just enough to grab the corners of the cubed-shape slot. It took just a little force to loosen and I was able to unscrew it by hand after that. Then the repair was just as it normally is. Remove the top piece of the agitator, remove the spring piece and slip the plastic part up to remove the dog teeth. Replace, put back together in reverse order.

Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."

Could be done in place, but it's easier to pull the full agitator assembly out first, and work at a table. Remove the fabric softener dispenser, then the plastic cap below (with rubber o-ring)- both pull out by hand. Reverse the now visible bolt with an extended 7/16" socket and pull the cog housing up and out, gripping with gentle pressure with pliers ( locking plastic tabs make this piece impossible to remove by hand). Once the housing is removed it's easy to separate the two halves with your fingernails and replace the cogs. I was able to reassemble everything and push it back down into the drum in about two minutes. Piece of cake- I highly recommend anyone with a tool box do this himself.