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WSM2420TAZWW General Electric Washer Dryer Combo - Instructions

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All Instructions for the WSM2420TAZWW
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Customer:
derrick from paterson, NJ
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
Direct Drive Motor Coupling
Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .
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Customer:
Laureano from Hilliard, FL
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Agitator worn out/ broken also the Diorect drive coupling was broken
Removing top console control panel, deataching 2 clips and removiong the entire box to get access to the agitator and the direct drive, one part on the top and other on the bottom of the washer,removing top cap of the spinner got access to the agitator. Using 1/2" socked and pliers remove & rep[lace the agitator. for the direct coupling: remove the water pump (2 clips) 1/4" socked & screw driver remove the electrical Motor, remove & replace the direct coupling, put all removed parts back toguether, reasembly the box ataching clips on place, console panel Install, perform operational check, was good I have the washer running like a new machine.
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Customer:
Allen from Heuvelton, NY
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
would not trun the barrel
i had to strip the outer housing of the wahing machine apart the remove the motoe from the transmission to get to the coupling. once i recived the coupling( which was very quickly) i just reversed those steps.
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Customer:
Tim from Apple Valley, MN
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
basket would not spin during spin cycle
Raised washer on cinder blocks high enough to get underneath, removed wiring, capacitor (because it got in the way), removed spring clips from pump, removed pump, no water spillage this way. removed clips from motor, removed motor, pulled old broken coupling rubber ring and plastic pieces out, used a spark plug driver to press new ones in place on the gear shaft and motor as they will fit tighter because they have a metal reinforcement that the original did not have, lined up the two halfs and clipped motor back on, cliped pump back on, reconnected wires again, lowered off the blocks and washed a couple loads that night.
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Customer:
Justin from Cedar Springs, MI
Parts Used:
285753A
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Agitator Didn't Work, but Pump Did
I actually didn't remove any of the panels. I tipped the washer at a 45 degree angle to the back and side to release the motor clamps, unhooked the power to the motor and removed the two drain pipes from the motor.

Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.

Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.

The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.

I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.
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Customer:
Phillip from Osceola Mills, PA
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Motor Running But Agitator Not Moving
Unplug power cord. Turn off hot and cold water to washer. Disconnect water lines at the back of the washer, but mark which is hot and cold on the hoses . Remove drain hose from the sink tub or sewer line but keep it elevated so the water don't run out. Tip over on the backside but put something under the back side like a tool box to keep the top elevated a little bit, but not on the control panel just below it. Now remove the two screws that are in the motor retainer. Now pry motor retainers loose then lift out motor and remove old coupling. Now install new coupling. If it is a little tight on the shaft, use a deep socket a little bigger than the shaft to tap them on. Line up coupling while putting motor in place. Then snap on motor retainers. Look at the coupler make sure it is straight and not s shape. If it is s shape, remove and tap coupler on shaft a little more. If it is straight then reinstall the two screws you removed in the beginning from the motor retainers. Hook up drain line, water lines hot to hot, cold to cold. Then check for leaks on water lines. Plug in ,turn on, if it sounds ok. Don"t stand there, wash something.
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Customer:
James from Mountain Top, PA
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Coupling broke
After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.
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Customer:
CARL from NETCONG, NJ
Parts Used:
285753A
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Drum stopped spinning
I had no idea what the problem was...other than the drum would not spin and it made a horrible noise...so I figured the motor was still good. I figured the repair man would charge me $200 and a new washer is $300...so what have I got to lose? First, I unplugged the unit. I started by removing the top control box by removing two screws in the back of it. Once off, there are two big clips which hold the body in place. That came off easy. I removed the back next and now had everything out in the open. I disconnected the exit greywater pump which was easy with two snaps. I tipped the unit on the side and removed the motor - also attached with two snap on clips. Between the motor and the gearbox there is a shock absorbing coupler which consist of two white plastic rings with 3 fingers each. These interconnect with a black rubber piece. Once of the white rings was cracked in half and one of the fingers was broken off. So that easy to figure out. I ordered a new coupling on partselect on Friday afternoon. On the next morning, Saturday, Fedex showed up with the replacement part. I was pretty amazed at the fast service since I only paid $7 for ground shipping. Anyway, I put the new coupling on and put the whole thing back together...we've run a dozen loads since without a hiccup. Beats dumpstering the unit or calling a repairman. I spent about an hour to take it apart and about an hour to get it all back together. You definately need a good socket set, screwdrivers. Good luck.
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Customer:
Justin from Ontonagon, MI
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
Washer would run, but not spin.
Unpluged washer. Turned washer on its side, unpluged wire harness to motor. Removed hoses to pump on motor, removed screws and nuts holding motor, then pulled out motor. Popped off old couplings,intalled new, reassembled. Piece of cake!
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Customer:
Dennis from Sioux Falls, SD
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
washer would not spin or pump water out
Thank you for asking me how it went. the washer would not spin or pump water out, so I put it on its side and saw that the coupling was bad.
so I found you on the internet, thankyou very much, and put a order in for the part. well waiting for the part, I took the old coupling out it was easy, there was two metal bands one on each side of the motor took them off two bolts holding a plate on, and had old coupling in hand. and it was easy to put back with the new coupling. I enjoyed working on it. Dennis
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Customer:
DOLLIE from HOUSTON, TX
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Washer Would Not Spin Or Aggitate But Would Drain Water
First I removed the cover but not the back. Then I removed the water pump by useing a flat head screwdriver to remove the clips. I did not have to disconect the water hoses. Then I used a driver to remove the motor clips and pulled the motor off. You need to put something under the motor to support it until you remove the screws holding the brackets. The coupling came off with ease. I replaced it with the new one using a spark plug socket to tap it onto the motor. I did the same thing to the other half that attatched to the gear assembly. It will be easier to put the black rubber center on the gear assembly then line it up with the motor by turning the blades. Then I put everything back in reverse order. Very easy job.
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Customer:
Danny from Telephone, TX
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
aggitater wouldn't work.
snapped off the 2 springs on the water pump,took off hoses with pliers,took off the 2 little screws on the motor springs.snapped off the 2 springs on the motor,and the motor came off.took out the drive coupling,it just slides off...then reverse the procedure,and you are done...
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Customer:
Carl from MILWAUKEE, WI
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The tub was not agitating or spinning.
I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.
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Customer:
John from CANDLER, NC
Parts Used:
WH01X24654, WH12X950
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Continuous running, washer will not shut off.
Replace Timer... Pretty straight forward, 5 Phillips screws on front panel and remove knobs... Remove 2 lower Phillips screws attaching front dryer panel to drum... Pull cover out just enough to snake switch past. Pull mount plate with switches down and out...It's best to have 2 people with one holding the dryer cover and door from pulling out of drum. 2 hex screws hold timer and one electrical connector... Took a little finess lining up front cover to drum, but now works perfectly...
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Customer:
Ricky from Cullman, AL
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Would not spin
This was not the problem, but the replacement was really simple. The video provided made it a breeze
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All Instructions for the WSM2420TAZWW
31 - 45 of 292