RBD245PDQ9 Whirlpool Wall Oven - Instructions

Ordered the part from partselect.com. I was amazed that it arrived the next day! It was the easiest repair I ever did. Took out 2 screws, unplugged the wires from the old element, plugged the wires into the new one, and replace the screws. Done.

Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help.

Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.

removed two screws in rear of oven. pulled old element out replaced new one. piece of cake.I am a 70 year old female. if i can do it anyone can.thank you for your swift delivery.

Turned off circuit breaker. Unscrewed two screws, although they required a square tipped screwdriver insert which I fortunately had phone estimates for this job were between $150 - $180. Could not have been easier.

1. REMEMBERED TO SHUT OFF THE APPLICABLE 240V BREAKER. 2. Carefully removed the 2 screws holding the element to the oven structure 3. Carefully extracted the 2 wires from the holes at the rear. 4. Carefully removed the wires from the old element 5. Attached the wire sockets to the new element. 6. Carefully eased the wires back through the holes at the rear 7. Attached the 2 screws through the element holding clamp to the rear wall of the oven. Everything went better than I had expected.

Visited PartSelect.com and ordered the element. Talked to a really sweet lady who assisted me at the company by ordering the part. Received the part and my husband cut off the electricity to the stove, took off the old element, got the sockets and after pushing on the new element, and he screwed the screws back on, cut on the electricity and we cut the stove on and it was ready to go. VERY, VERY SIMPLE TO REPAIR.

After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.

When the oven is installed, there are two pins on the replacement hinges that are removed. If you were like me, you tossed these pins so you need to take a large nail and cut a 3/8" of material to replace these pins. This will allow the door to be removed when you open it half way. This is the most difficult part of the repair since you need to carefully pull the door off and a precise angle with an upward pull from the bottom. You will notice the new hinges have these pins so you can also try to get some new pins at a hardwire store that are similar. Next, you need to careful set the oven door down on a smooth work area and remove all of the philip head screws. The front of the door will be remove from the inside door piece by slipping it up a little when the screws are removed. The two screws that are on the inside panel hold the hinges. Take note of how you remove these since you will do just the reverse in putting in the new hinges. It would be a good idea to take the glass section off and clean it if you want to take on the extra challenge but you need to be very careful not to break these and that you put them back that same way it was removed. Now that you have it all put back together, you simply install the door back the way it was removed and then you can open it all of the way down to remove the pins in the hinges. Now would be a good time to put these pins in a save place with the rest of your paperwork for any further removal.

Remove the door from the oven by rotating the two hinge locks. Place on soft working surface with inside door facing up. Remove screws from side , bottom and top of door. Place screws in groups as they were removed, the heads are different. Do not mix screws. Rotate door so outer Glass front is now on top. Slowly remove inner panel by sliding the outer glass panel towards bottom of door. Carefully remove inner portion of door with the two inner glass panels. Remove inner broken glass from innermost panel. replace with new glass and reverse operations to reassemble door. Make sure the white filler maaterial is back from edge of inner door glass or you will be able to see it from the front after reassembly.When all assembled, slide door back onto hinges relock hinges and you are ready to go.

With some help from my wife.

PartSelect service was quick and good and the price was about 35% of having the appliance store replace the hinges. We have two wall ovens - one a Whirlpool and the other a Kitchen-Aid - and strangely enough both use the same hinges. The oven door hinges are the weakest part of the ovens and we have had to have them replaced before. After paying over a $175 each for the repairs I was shocked to see how quickly they failed. Within 8 months one had to be propped closed with a broom handle and the other with a stool just to keep the doors closed so my wife could use the ovens .. and keep the oven light from staying on all the time.
My wife was ready to call the service people again when I said let me see if I can replace the hinges. I looked at the YouTube videos on oven door hinge replacement and it looked easy enough. I found PartSelect had the replacement hinges so I decided to start with one oven to see if I could do the replacement. It took almost three hours to get the oven door off and the hinges changed. Why? Every demo video on YouTube showed opening the door all the way and flipping over a lock that stopped the door closing at that almost closed point. This allows you lift up on the oven door releasing the hinge arm from the catch so you could slide the oven door away from the body of the oven. Guess what! These hinges didn’t have that little flip over lock!
I finally managed to get the door off using a screw driver to help me disengage one of the hinges from the oven itself. The rest of the hinge replacement went exactly like the demo videos described. Now I had to get the door back on the oven.
I held the door as shown on the videos and it slipped right in, but when I tried to close the door the whole thing was too high and bound. Messing with it I finally heard something drop out and onto the floor. I picked up this little apx. 1/8th inch diameters by ¼ inch long pin with a flared crimp on one end. I looked carefully at both hinges with a flashlight and saw that there was a pin like that on one side and not on the other. I slipped the second pin out of the remaining side and suddenly the door closed perfectly. It was then that I realized that the pins acted like the flip over lock! The problem was the new hinges had the pin and the old one did not, and you should not remove the pin from the new ones before you put the door back as it holds the hinge in a tension needed need to fit the door back on (and that tension is strong).
So there is a trick. You will need something to function as those pins, like a 16p finish nail, when you remove the oven door.
I immediately ordered hinges from PartSelect for the second oven .. saving the pins from the first hinge replacement. The second set of hinges arrived two days later and I opened the second oven door and put in the two saved pins – the door lifted off perfectly and 15 minutes later it was back on with new hinges. By the way, I saved the now four little pins in a zip-lock bag and put them with our file of appliance manuals. If I have to replace the hinges again I will have the pins I will need for removing the door.
One other thing I learned was why I believe the original hinges worked for several years while the ones installed by the service guy failed in months! On each of the ovens the service guy had replaced only one of the hinges. You could see the grime on the 4 or 5 year old ones that wasn’t there on the months old ones. I wish I could show you the pictures I took of both hinges (which this site won’t let me add), but the two hinges placed side by side had slightly different length and shaped locking arms (that part that slides into the body of the oven). On that first door I struggled with I couldn’t understand why one side just slid out while the other I had to force out. Looking back it was the old hinge that slid out and I don’t believe it was ever engaged as the locking arm was slightly shorter and a different sha

I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!

I followed the instructions given and it was very easy

The repair went well & the part came in on time for thanksgiving thank you