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August 10, 2022
Good evening! Recently the top oven stopped working. Neither of the elements turn on. I thought i heard a small pop when it stopped working. Any ideas what it could be? Thanks!
For model number CWE5800ACB
Thank you for your question. If your upper oven will not work, you will need to check the terminal block and wiring, the elements, the sensor and the electronic control board. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening,
... Read morereinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
First I removed the two screws that hold the element in place. I then pulled the sensor out about 3 inches and disconnected the two wires. Next, I connected new sensor and screwed the new sensor back in place. One area for caution. Make sure that the electrical connection is pushed in past the insulation on the back side of the oven. Fa
... Read moreilure to do so will cause the plastic plug connector to melt from oven heat.