IX5BBEXDS00 Whirlpool Refrigerator - Instructions

Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

followed the instructions provided and that's it!

From Donna Turner acct # 190766

I ordered Refrigerator/freezer light board PS11702378

You substituted for a single light module

I troubleshooted and decided to order from your company the light board. You changed my order. I researched what you sent and thought, ok, we'll identify the one light that is out and replace only that...

My paid electrician spend well over an hour inside the frig, and confirmed that all 3 lights in fact work fine, and the problem is above the wiring harness, and what you sent is not correct.

The package has been opened. You substituted my ordered part, it did not remedy the problem, I want a full refund, including S&H

Please advise/sent me Return Authorization, whatever your company policy is.

Thank you. Donna Turner

Lift up on the water filter door to open. Pull out the old filter while noticing the arrow pointing up on the filter. Pull off the green caps on the new filter and pop the new filter in with the arrow pointing up as on the old filter. Push in until the filter snaps into place. Close the filter door. Push reset on the water filter button on the freezer door to reset. Very easy!

Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!

Easiest repair ever! Took maybe 5 minutes. Use the flathead screwdriver to push down on the three tabs holding the track onto the glass shelf and gently remove the old track. The new track snaps right in. Put the shelf back in the fridge, slide in the tray and it's done!

Simple, turn and pull to remove. Push and turn to install.

The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.

Unplugged the refrigerator, removed the bottom freezer door, removed the two sliding shelves, removed the ice maker. Took the inside back wall off to expose the evaporator motor (have to bend it a bit to get it out. Used a small socket to remove the shroud and the evaporator motor. Installed the new motor and before putting it back together, plugged it in to ensure that the fan and motor worked. Then reassembled. Highly recommend knowing your brand and model#, and "Google" and YouTube it for additional help if you need it.

I removed the cardboard back then using a nut driver removed the three mounting screws, removed the old fan/motor and installed the new one, installing the three screws and replacing the cardboard cover.

My big problem was getting the right parts. Don't ever order refrigerator parts using the refrigerator model number. I did and got the wrong part, sent it back and talked to the parts lady and ordered again describing the error, the needed parts shape etc and she sent me the exact part I had sent back. I sent it back and removed the fan motor to get the part number, called and ordered by number and got the right one. Hallelujah!

i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.

Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.

The on-line video and the hard-copy instructions with the replacement part made it very easy. Just loosened the 2 upper screws and took out the bottom one. Eased the ice maker out a bit and disconnected the plug at the back (power was off). Checked the replacement part had exactly the same wiring harness - it did. Fitted the bail arm from the old one. So simply did the same process in reverse. So 15-20 minutes after I started, the job was compelete. It takes a while for ice to start coming, but it did, and after 24 hours I threw out the ice and started again to make sure the ice came from fresh water.