4ED20ZKIFW00 Whirlpool Refrigerator - Instructions

Pull the broken end caps out and snap the new ones into place. Very easy repair.

Very easy. Left the front of the refrigerator so it is approx. 4 inches of the floor. (used a two by four. Removed the screws (one for each roller). Removed the rollers and replaced with new rollers. Reinstalled the screws with secures the rollers to the refrigerator. Done

DISCLAIMER: Technically, you should start by unplugging the frig and turning off the water supply. Though there is nothing on the my frig door that is either electrical or water related, the frig does keep trying to cooling an open area. For the short while I was doing the work, I just didn't want to bother with those precautions. Had I expected the work to take longer or been working on the FREEZER door I would have most certainly have done it "correctly." But I didn't do the freezer door so, first, remove everything from the refrigerator door storage shelves and the shelves themselves. Then lift off the cap that covers the hinge mounting plate on top of the frig. Remove the screws that holds the mounting plate in place. I used a cordless drill/driver with a 1/4" socket on the end but this could be done with a nut driver or socket wrench as well. Of course, take care not to let the door fall when removing the last screw. Then, lift the door off the bottom post that his holding it in place. The door is not too heavy and one person should not have a problem doing this but if you think it might be too heavy get someone to help with this. On the frig door there are no other connectors to be concerned with. NOTE: This procedure is similar for the freezer door but there are electrical and water line connections that need to be addressed before removing the door. Once the door is off the post, lay it down on a flat work service (I used the kitchen table with some towels spread underneath to prevent scratching either the table or the frig door.) There are two pieces that ought to be replaced. One cam on the door and one at the bottom post. Both are attached with a small screw that is removed easily with your nut driver/socket/drill driver. The bottom cam came offer fairly simply but sliding a thin, flat blade screw driver under it and prying it up and off. Replace this bottom cam with a new one and screw it back down. The door cam was, for me, the more difficult item. Removing the screw was easy enough but years of wear and brittleness led it to break off as I was trying to pry it out. I was able to use a small flat blade screwdriver to cave the old plastic post in all around the insert hole until I could get a good hold and pull it out with needle nose pliers. I was tempted to try to drill the old post out but there is a hex shape to the insert hole I was afraid of ruining. Once I got the old cam out, it was a simple matter to re-insert the new cam. Since both the door and lower cams are held on by screws there is only one way they can go back on. Once the cams are back in place, lift the door back onto the post and reattach the mounting plate to the top of the frig. Take some care that the door is level and parallel to the freezer door before completely tightening the mounting screws and replacing the cap that covers the plate. If you did shut off water and unplug the frig you should turn it back on and plug it back in. And do I really need to tell you to put the shelves and stuff back? :) The door should close on its own when close enough to the frig frame that the cam notches slide into place. If it hadn't been for the door cam being so brittle, this repair would have quite simple. Even at that, digging the old post out really wasn't hard but it did take some unexpected effort. If your refrigerator door is not closing properly, this is something anyone with basic skills can do.

Important: Do not twist broken stud to remove if possible, just pull with the pliers straight out. I twisted it and made the hole larger. Even so, I just used Gorilla Epoxy glue to secure the new one (follow directions on the package) and it's fixed. It's been a couple days and still looks secure. Thanks for the quick delivery.

Remove replace door with new cams.

Simply slid the crisper pan into the guides.

The new shelf support part fit perfectly. I needed no tools just slid it on the existing bracket. Super easy.

I removed the three small bolts (under cosmetic cap) located on the right top hand side of the refrigerator and pulled off the door. Replaced the top and bottom cams, put back on the door, screws and cap. Door works like new and the Wife loves it.

On a side note, don't be confused when ordering the top and bottom cam as they are both on the bottom of the door.

I myself unwrapped the plumbers tape I had holding the shelf and retainer bar ends together until I received the replacement part. I snapped the retainer bar into the door and yahoo, all fit and was snug and I now have two replaced working shelves. It was great! Thank you for ALL that your site did!!

Just follow youtube examples. Work in freezer. Troubles was I didn't fix the problem. Experts say thermostat is the best one to replace (53%). Anyway they are not always right.

only the front right stud was broken with very little left attached to hold and remove. After a long twist and pull , got it out and placed the new one....

Still recommend Part Select..RAUL, MIAMI FL

I searched Google using the part number from Whirlpool and found PartSelect immediately. They were the best price and had the item in stock. I received it w/i 2 days! I like that they use a gridded background of 1" squares in the picture of the item to demonstrate its dimensions/size.

It slid right in.

I simply slid off the broken supports, and slid the new ones on.

I removed one bolt and took out the old roller after first blocking up the fridge. Then I was puzzled for a moment because the hole in the new assembly was not tapped. But then I saw that the old bolt was a self tapping bolt. I used it to tap the hole then removed it and installed the new assembly. No sweat job.

I followed the instructions as laid out in the video associated with this fix. Aside from the fact that the video covers the freezer side door, the fix was the exact same. The video was outstanding and covered exactly how conduct the repair. Incredibly easy to follow and to do and required minimal tools. Wonderfully simple experience that saved a potentially significant amount of money to hire an appliance repair person.