EB21DKXBB00 Whirlpool Refrigerator - Instructions
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- Customer:
- Eugene from Erie, PA
- Parts Used:
- 4386917
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
End caps broke on the lower shelf
Slid the end caps onto the shelf, placed the tape on the pieces as noted in the directions, and put the shelf back in place. Fast service, exact part, easy to find on the web site! Great!
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- Customer:
- John from Greensboro, NC
- Parts Used:
- 833697
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Outer case of freezer was heating up, not making ice (sometimes) turned up thermostat several times (especially freezer)
I got the product very quickly. (thank you) Looked at online instructions that were quite vague. Pulled plug.Removed the holder for the fan motor slid it out to see what I had. Removed the mounting screws (3) and slid the motor an fan blade out. I made a cut between the wires and marked the "top" wire to motor to be sure to spin in right direction. Removing fan blade hold down clamp was NOT explained at all but I noted that the shaft on the motor was threaded, so I used pliars and held the shaft white un-screwing clamp. I cleaned the fan blades with degreaser and scraped edges of opening on holder opening. Make sure to use ALL the NEW parts included with this kit when re-installing. They send them for a reason. When slpicing and connecting wires it is a 50/50 shot if you don't mark before cutting. You can connect and try plugging fridge back for moment and make sure it is blowing OUT. Put everything back together and after turning DOWN the thermostats twice, fridge is back to usual. Ice maker is cranking out ice and outside case is cool to the touch.
Note: This can be a DIRTY job especially with 4 dogs in house. Fir and grease don't mix well
Note: This can be a DIRTY job especially with 4 dogs in house. Fir and grease don't mix well
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- Customer:
- craig from maple grove, MN
- Parts Used:
- 833697
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
noisy fridge, perimeter of door heating up
figured out the condenser fan was kaput. Tried WD, worked for several days then gave out completely. Took off back of fridge and trained small fan on compressor while I ordered new condenser fan. The swap was easy, undid the housing bolts, stripped off the connector, reconnected and voila! works perfect.
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- Customer:
- Richard from North Easton, MA
- Parts Used:
- 833697
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Wrench set
Condenser fan making noise
I removed 7 screws hold the heavy cardboard cover on the rear of the fridge. The dificult part was taking the screws that hold the 3 fan motor braces on the fan out. After that it was a matter of making the wire conections and putting it back in. I did not have enough room to laydown to do the work, If i had it would have been a lot easier to see the screws that had to be removed. All in all an easy job, and the part was a perfect fit.
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- Customer:
- Douglas from Mesa, AZ
- Parts Used:
- 833697
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Condenser fan motor froze up
Unplug fridge, unpluged fan motor from plug socket, removed bracket screws, removed fan retainer clip from shaft. removed screws holding fan to bracket
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- Customer:
- Bonnie E from MODESTO, CA
- Parts Used:
- WP4387503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Freezer was working but fridge was barely cooling. Look further into how to test thermostat.
I just replaced my defrost thermostat after using the place-in-ice-water method, and I think it may not have been necessary. My timeline: my fridge was not getting cold enough. I realized it the day before going on a trip. I vacuumed the (very dusty) coils at the bottom, and the next morning the fridge seemed colder, but I thought I should order parts just in case. I ordered a heater and a thermostat. The fridge seemed to be operating normally when I returned from my trip, but I had the parts, so I thought I'd go ahead and dismantle the freezer and test the existing parts. My intention was to return both parts if the old ones passed the tests. I opened up the back of the freezer and there was no ice on the fins. I thought, great, the existing heater works! I cut out the thermostat, placed it in ice water, and didn't get continuity. So I decided to go ahead and put in the new thermostat. Because I'm not experienced with using a multimeter, I thought I'd test the new thermostat to see how the test should work. To my surprise, the new thermostat also failed the test! Stumped, I thought I might as well install the new thermostat, since I had opened the package and couldn't return it.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
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- Customer:
- Paul from Lowell, MI
- Parts Used:
- 833697
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Socket set
original motor stopped
removed old and instaslled new. biggest problem was getting to one of the screws.
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- Customer:
- Max from Jonesboro, AR
- Parts Used:
- 4386774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Broken wheel on leveling roller
I removed one bolt and took out the old roller after first blocking up the fridge. Then I was puzzled for a moment because the hole in the new assembly was not tapped. But then I saw that the old bolt was a self tapping bolt. I used it to tap the hole then removed it and installed the new assembly. No sweat job.
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- Customer:
- Patrick from Narragansett, RI
- Parts Used:
- 4386917
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken end caps
snapped the new ones on the aluminum bar and inserted into the freezer
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- Customer:
- Scott from Jay, ME
- Parts Used:
- 4387535
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
compressor clicks on for about 5 seconds and then shuts off, evaporator fan is running but no cooling in the fridge.
Disconnect power. Remove back panel on the refrigerator. Relay and overload is a modular unit attached to the compressor. Disconnect module from compressor, install new unit. While you're in there clean the condenser coils with a vacuum and clean the fan and condensate pan. Reassemble, and you're chillin. Total time approx. 15 min.
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- Customer:
- Eddie from BRONSTON, KY
- Parts Used:
- WP4387503
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
My refrigerator would not defrost.
The first part I changed was the defrost timer but it did
not solve the problem, I replaced the bi-metal defrost sensor
and I have the same problem.
I can defrost by turning the clock manually and heater works.
problem.
not solve the problem, I replaced the bi-metal defrost sensor
and I have the same problem.
I can defrost by turning the clock manually and heater works.
problem.
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- Customer:
- Sharon from SPRINGVILLE, NY
- Parts Used:
- 4386917
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
End cap broke for freezer door.
I slid the bar into the end caps, then slid the end caps into the slots on the door. No tools were required. My fridge is old, and I was very pleased that I was able to find the part.
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- Customer:
- John from INNSBROOK, MO
- Parts Used:
- 4386774
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
One of the front wheels was broken in half.
Very easy. Left the front of the refrigerator so it is approx. 4 inches of the floor. (used a two by four. Removed the screws (one for each roller). Removed the rollers and replaced with new rollers. Reinstalled the screws with secures the rollers to the refrigerator. Done
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- Customer:
- Robert from MERRIMACK, NH
- Parts Used:
- WP2196157
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
Connection leaked as tube entered freezer
Followed video and had one problen, the metal pipe would not release as shown,so I used a hacksaw between the plastic and metal pipe, removing the metal pipe from inside as the video shows. Good instructions.
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- Customer:
- Darlene from Philadelphia, PA
- Parts Used:
- WP2254473
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
I had taken freezer door off when moving and misplaced the one of the hinges.
I attached the hinge and secured it with screws and socket wrench.
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