3XKGN705000 Whirlpool Refrigerator - Instructions

We emptied out both sides, refrigerator and freezer, and followed the instructions in your video. We turned it off and disconnected the power. We took off the freezer door first. It made it much easier to get the shelves out and reach way back into the freezer. We removed the light and cover, then the ice auger motor. The back panel was easy to lift and remove. The wire assembly was a little hard to understand at first, but when we figured it out it was easy to remove and replace the bimetal defrost thermostat. We did check the video when we had the wire harness out, to make sure we got it right. We reassembled the freezer's inside parts and reattached the door. Before we turned the power back on, we scrubbed down the entire refrigerator. When we turned the power back on, the refrigerator and freezer were operating quietly - no sparks or explosions or shorting out - hooray! And the problems were solved.
The most important resource is your video. It looked like something we could do, and then ordered the parts. Our repair took a long time because we checked the video so many times. Thank you so much for the great information and the excellent parts. We could not have done it without you.

Starting at the bottom, with a flat blade screwdriver pry the front cover off the opening. Unplug the wire connector from the back, remove the cover plate holding the switches and light socket by pushing out on the plastic clips on each side. Use something like a bungie cord to hold it up out of the way. Carefully unsnap the clear plastic ice shoot from the push arm, next carefully unsnap the cover door from the push arm. Clean anything that needs cleaning (CLR works great on hard water deposits)
Install everything in reverse order, the cover door first, ice shoot next, switch plate, plug in the wire connector and snap the outside cover in place.

I could not have done it without reading the repair story about this same issue. I DID take a digital picture before taking the blades out and that was helpful. NO ONE, except in the repair story, ever mentioned the reverse screw to get the blades off. It simply made it possible for me.
I fixed it!!!! I am a 69 year old widow who loves crushed ice, so I am happy!!
The PartSelect service is great!

we read on this site how to run the tube down thru the door but we had some problems. we used tape to put together the old and new hose to snake it down and the old hose pulled apart from the new and was stuck in the hole at the bottom of the door. my husband propped up the door and took the bottom hinge off to get to the hole where the tape was stuck and I was able to get a hold of it to finish pulling it through. I think we had to thick of tape wrapped around the two pieces.

Piece of cake. It took me longer to remove the food from the freezer, remove shelves and back panel than to do the repair. I heard the fan making some noises so I replaced both the fan and defrost thermostat. I used the instructions submitted by a another customer. My 20+ year old fridge is like new now.

1. Put pieces of wood under door to support it.
2. Unscrew three screws holding door hinge.
3. Disconnect water line.
4. Unscrew screw holding each cam. One to door and one to hinge.
5 Replace cams.
6. Retrieve plate with threaded holes behind frame that the hinge attaches to.
7. Use thin philips screwdriver through the hinge bracket, shim, frame and screw plate to align it for the other two screws.
8. Replace all three hinge screws.
9. Connect water line fitting.
10. Remove wood for door support.
11. Check door for smooth movement and strong pressure when closed.

One front roller was flat on one side. Decided to replace all rollers at same time. Placed shims under unit and removed mounting screws for one front and one rear roller. With new rollers in place, I was able to level the refrigerator side to side, but unable to do so, front to back. Left the new front roller in place and reinstalled the old rear roller. Have decided to replace refrigeratorin the near future. This is one of my few repair failures!

Removed all ice from bin and let it thaw. Removed all screws and nuts from the front to release the ice crusher and the long bit. Had already printed out all the advice from others on the on-line section about taking photos and not getting the crusher blades out of order. Removed the clip with needle nose pliers and the washer. Removed the blades laying them down in exact order and direction they came off. Put on the new auger drum and reversed everything. It was nice to know that the plastic screw that held the clip is a reverse thread, otherwise we might have broken the dang thing. Too bad there aren't instructions with the part when you get it instead of just a diagram. All-in-all, it went well.

watched video on your website and followed directions

Looked up on you tube to verify and see "secrets" to installation.

The Video on U tube was helpful. I have a side by side model and it was difficult to work in such tight quarters to attach the new part . I found that by removing the cable assembly it was much easier to attach (cut and crimp) the new part on the outside , then reinsert the assembly. The new part resolved my problem. Don't panic when you try and remove the cable assembly. Hope this is helpful.

Used 2 Stainless bushings and a short screw to attach to side of door.

Removed brokent tube fitting from the compression nut.
Removed two screws holding the fill tube. Removed and replaced the fill tube. Direct replacement, no cutting tube length. Reconnect water line to the new fill tube.......Done.

Simlpy removed two screws to remove the old part. replaced the new part and put the two screws in. Job finished.

First, I removed the 6 screws which hold the ice bin to the drum and the front cover. I then removed the screw which holds the door lever and bracket to the ice bin. Then I took the C clip and washer off the end of the auger to remove it from the housing. I removed the plastic nut to remove the auger drum from the auger shaft, being careful to place the blades on the table in the order they were removed. I then installed the new auger drum on the shaft and re-assembled everything in the reverse order. This was really easy for me because I had replaced the auger previously. (about 2 years ago)