ET18SKRSW02 Whirlpool Refrigerator - Instructions

Looked up the process on you yube and watched the repair video from the parts website

took old one off and put the new one on.

it was a simple repair once I located the part I had to replace . I really like your speedy delivery of the part I needed Thank you Pat Crotty

Forty years ago I serviced air conditioners and all kinds of refrigeration. At that time starting relays were electro mechanical, I hadn’t looked under a refrigerator in a lot of years and was surprised to find out that the new relays were solid state. The defective one had a bunch of broken pieces floating around in the case. I jury rigged a starting cord and confirmed that the compressor would start and looked at running current for thirty or so seconds. I ordered a new relay kit and it worked just right. I’m seventy five years old and it takes me longer to get up off the floor than it took to replace the parts. Your delivery was first rate the parts got here before I finished doing the paint touch-up on the door under the ice maker/water dispenser. Fed ex was easily three to five days faster than the brown truck.

unplugged relay and plugged in

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

I just simply eliminated the ice buildup with hot water and a knife. But I still have the Defrost Timer Kit for future use.

I did the repair just as your video showed me. It worked out great.

With the help of the website I was able to verify that the part I removed (in the area of the clicking sound) was probably the part required for replacement. I ordered it, installed it... IT WORKS (I knew it the moment I plugged in the power cord and heard the compressor kick on). Saved me from buying a new fridge or calling a repairman. I'm a 58 year old woman with no appliance experience. I watched the videos and installed the part without any trouble. Thank you PartSelect for your easy to use website instructions and helpful hints.

Remove back cover of freezer compartment; Remove old fan assembly, new fan terminals did not exactly match old one so I had to remove one of the terminals from old fan and attach it to new fan/ then install new assembly and repaced freezer cover

One day the ice cream in the freezer seemed mushy, but the ice was still frozen. There was not water in the ice bin. However, the problem resolved itself. This suggested that the defrost timer had become stuck for an extended time, but then continued to run. The fact that the freezer went back to frozen, implies that all the components of the cooling loop (compressor, condenser & fan, evaporator & fan) were fine. It was possible that the problem was caused by a bad defrost (?evaporator?) thermostat but everything I saw on line suggested that the defrost timer is the culprit about 40 - 50% of the time. Anyway, I followed the instructions in the on-line video at this site for replacing the defrost timer and it was easy. It would have only taken 15 minutes, but I spent a while reading the defrost timer instructions and hunting down a schematic for my refrigerator, to determine which pin the loose wire should go on.

Emptied the freezer. Removed the back panel. (six screws)Removed the fan cover.(4 screws) Unplugged the power. Unplugged three wires from the motor. (hot-neutral-ground)Removed the fan. (2 screws) Installed the new fan and centered for clearance. Reversed the prior instructions.

Took the old fan out and put the new fan in.