NWT2002Q00 Whirlpool Refrigerator - Instructions

Followed recommendations from others but went with most likely by percentage = defrost timer kit. Did not solve issue. Then went with bi-metal thermostat and that did not fix the problem. Tested the thermostat as recommended on line and old part was bad, new part ok. Then I saw on line that I should have listened for fan operation. I checked and found the fan motor to be defective. Replaced the motor and refrigerator worked fine. Both the motor and bi-metal thermostat were required. Should have checked fan operation first.

I shut the unit off for about ten hours and when I turned it back on and set the temperatures for the freezer and refrigerator it has been working great.I will keep the part in case it happens again.

remoove all the food and shelves out from the freezer section, remoove the light bulb lens ( 1 phillips screw) remoove light bulb, take out 6 srews on the back panel then slide out through the top with a slight bending curve motion, the bimetal thermostat will be clamped to the evaporator inlet, ( just after the cap tube) snap it off, then cut the wires about 2 inches from the stat, strip the ends about a quarter inch with wire strippers, same on the new stat, then use 16 or 18 gauge butt splices and crimp them , then reassemble in reverse order.

The defrost timer that I ordered form you did the trick. My fridge was
running all the time and the fridge temp was 55 but the freezer was 10
below. The instructions did not say how to test the old one to compare with
the new on. However in the Readers Digest Home Repair book it did and the
test proved that it was defective. Your article said that with the system I
had, 65% on the time it was the timer. I ordered it and thank you it works
just fine. I do have another problem, maybe you can help. The fridge runs
for 6 minuets and stays off for 10 minuets. The temp in the freezer is 0
and the fridge is 35-40 on the warmest settings, but all is well.
Thank you

Exactly how the part select video described it. Threw a little curve ball figuring out which timer setting to set it to. But the instructions provided with defrost timer walked me right through it. No problem. After installing part nothing happened for about ten minutes, which had me second guessing each and every step. Then, like magic, cold air began blowing. What a relief. Thanks so much, love this site. Refrigerator works like new!

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.

Talked to local appliance repair tech, who explained how to manually turn timer with a screw driver and listen to the switch go from on to off.

Watched video of repair. Took all drawers and drawer holders out of freezer to acesss back panel. Removed 6 screws from back panel,slid up and out. Cut 2 wires to remove old bi-mtl defroster. splice the wires and attached new bi-metal def.

Turn off power to the frig. Remove the shelves and back brackets from the freezer, then with a 1/4" nut driver remove the nuts holding the rear metal panel in place. Once removed the defrost thermostat is right in front of you. You will have to clip the wires from the old t-stat because they are in a harness. Once clipped, strip the wires back, wire in the new t-stat, add wire nuts and put it all back together. Very easy job to do, works great. Thanks Parts Select, Mike.

Was very simple once I found out where the defrost timer was located. I had a friend walking me through trying to find the location on the phone. Not all models have them in the same place. Once the part was located all I had to do was remove the cover, unplug the old one and plug the new one in just the way the old one came off. The black wire was easy to locate on the old and just matched it up. Put the cover back on and plugged it in. It was no time till I started feeling it cool. Checked both top and bottom with thermomater and it was where it should be within 12 hours. I am happy and using it again. Was almost ready to throw it out. Did not know it was so cheap to fix one. Nothing anyone can't handle. If this woman can do it anyone can.

My fridge is a little different from the video model. The Controls in the fridge are located on an "arm" which swings down when the two screws are removed from the sides. It was not necessary to remove a front plate or knobs. However, I found when I got in to it that the old timer was not held by screws, but by plstic posts which had these "speed nuts" on them. This is a little metal plate which fits over the plastic post and bends to lock it in place. When you try to remove it, it acts like a barb, holding the little sucker on. I ended up bending the ends of those little suckers up tight against the post and twisting and pulling with needle-nose pliers. I broke one post like others before me commented, but one stayed intact. The only break at the top, so there ie still post left to hold the new timer. Once it was off, I was able to replace easily. The directions for choosing the right prong were a little confusing, but follow your gut and go with the wire colors. My schematic found in the bottom of the fridge did not look like any of the drawings, but I could match the wire colors. I also asked "Just Ask" for help, to make sure. My gut instinct was right. My fridge is now working again beautifully. If a housewife with no appliance repair knowledge can do it, so can you. I fixed my dryer with PartSelect too!I will never call another repair man until I have checked this site to see if I can do it myself. Bet I have saved $600 so far at least!

I did the repair just as your video showed me. It worked out great.

First of all the part was not located in the section of the refrigerator that was shown in the video. I wasted a lot of time taking that section apart only to find that the part wasn't there. After some investigation I finally located the defective part. It was behind a piece of sheet metal that had to be bent out of the way to unscrew the part. If I hadn't bent it out of the way, it would have been a major disassembly to remove the sheet metal. Once removed, the installation of the new part was fairly simple. The only confusing thing about the installation was determinig which of the prongs on the part that the internal wire to the new part was to be attached. There were 3 options given and the instructions were not very clear as to which one I should use. Apparently I guessed correctly because the refrigerator seems to be functioning perfectly since the repair.

unplug freg.took everything out.pulled out shelves and pulled out back panel.their was my part i had to replace.