ET14EPXRWR0 Whirlpool Refrigerator - Instructions

Part # had been replaced with another timer. Original timer had 2 wires coming out of it. Replacement only had 1 wire. Instructions showed 2 options for where to place the wire. I chose option 2 and I guess I was right. Installation took less than 15 minutes and refridge is back to normal. (Quiet)

taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.

it was a simple repair once I located the part I had to replace . I really like your speedy delivery of the part I needed Thank you Pat Crotty

Forty years ago I serviced air conditioners and all kinds of refrigeration. At that time starting relays were electro mechanical, I hadn’t looked under a refrigerator in a lot of years and was surprised to find out that the new relays were solid state. The defective one had a bunch of broken pieces floating around in the case. I jury rigged a starting cord and confirmed that the compressor would start and looked at running current for thirty or so seconds. I ordered a new relay kit and it worked just right. I’m seventy five years old and it takes me longer to get up off the floor than it took to replace the parts. Your delivery was first rate the parts got here before I finished doing the paint touch-up on the door under the ice maker/water dispenser. Fed ex was easily three to five days faster than the brown truck.

unplugged relay and plugged in

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

I did the repair just as your video showed me. It worked out great.

With the help of the website I was able to verify that the part I removed (in the area of the clicking sound) was probably the part required for replacement. I ordered it, installed it... IT WORKS (I knew it the moment I plugged in the power cord and heard the compressor kick on). Saved me from buying a new fridge or calling a repairman. I'm a 58 year old woman with no appliance experience. I watched the videos and installed the part without any trouble. Thank you PartSelect for your easy to use website instructions and helpful hints.

I just simply eliminated the ice buildup with hot water and a knife. But I still have the Defrost Timer Kit for future use.

After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.

Talked to local appliance repair tech, who explained how to manually turn timer with a screw driver and listen to the switch go from on to off.

I tried to just replace the cover rather than the whole unit but it was impossible - the cover would not go/stay on. I tried to remove the old unit completely but it would not unplug it was practically fused to the back of the fridge and the liner was cracking. I ended up breaking the cover and jerry rigging it over the bulb to prevent items in the fridge from being able to touch. Bad solution.

First of all the part was not located in the section of the refrigerator that was shown in the video. I wasted a lot of time taking that section apart only to find that the part wasn't there. After some investigation I finally located the defective part. It was behind a piece of sheet metal that had to be bent out of the way to unscrew the part. If I hadn't bent it out of the way, it would have been a major disassembly to remove the sheet metal. Once removed, the installation of the new part was fairly simple. The only confusing thing about the installation was determinig which of the prongs on the part that the internal wire to the new part was to be attached. There were 3 options given and the instructions were not very clear as to which one I should use. Apparently I guessed correctly because the refrigerator seems to be functioning perfectly since the repair.

My fridge is a little different from the video model. The Controls in the fridge are located on an "arm" which swings down when the two screws are removed from the sides. It was not necessary to remove a front plate or knobs. However, I found when I got in to it that the old timer was not held by screws, but by plstic posts which had these "speed nuts" on them. This is a little metal plate which fits over the plastic post and bends to lock it in place. When you try to remove it, it acts like a barb, holding the little sucker on. I ended up bending the ends of those little suckers up tight against the post and twisting and pulling with needle-nose pliers. I broke one post like others before me commented, but one stayed intact. The only break at the top, so there ie still post left to hold the new timer. Once it was off, I was able to replace easily. The directions for choosing the right prong were a little confusing, but follow your gut and go with the wire colors. My schematic found in the bottom of the fridge did not look like any of the drawings, but I could match the wire colors. I also asked "Just Ask" for help, to make sure. My gut instinct was right. My fridge is now working again beautifully. If a housewife with no appliance repair knowledge can do it, so can you. I fixed my dryer with PartSelect too!I will never call another repair man until I have checked this site to see if I can do it myself. Bet I have saved $600 so far at least!