ET14ZKXAW02 Whirlpool Refrigerator - Instructions

Watched your AMAZNG detailed Video first. Ordered part received in two days,WOW! Pulled refrig. from wall unscrewed two screws, loosened third screw on hose, pulled hose out cut below metal incert. Took new part from package placed in back of refrig. placed new metal incert in hose replaced hose in new fitting. Turned water back on, plugged in refrig. No leaks pushed back to wall waited for while...VOILA!! ice cubes no mess to report. THANKS FOR SUCH AN AMAZING WEB SITE and SERVICE. TOM

Had no problem at all it took about 5 minutes to get the tray off and about 5 minutes to put new tray on.New part fit perfect. Thanks Robert Lovern

After I did the prep work of removing the items inside the door the project took less than 15 minutes to get the repair job done. 1. Remove the door by taking off the top hinge cover on top of the door, remove the three screws with a socket wrench, remove the plastic gasket under the hinge, left door up and off the lower hinge pin 2. Place the new bracket on the freezer door hinge pin, flange side down 3. I had to place an extra spacer washer, which I had on hand, on top of the hinge bracket 4. Replace the door on the bottom hinge pin 5. My husband held the door in place as I reattached the top of the door with the plastic spacer and 3 screws I had removed 6. Replaced the plastic gasket and hinge cap on the top 7. With the door reattached, I removed the existing screw under the door directly below the new hinge bracket, lined up the hinge bracket to the screw hole and attached it in place. Much to my surprise and pleasure, the door swings perfectly, stopping where it should with the door shelves loaded! Thank you PartSelect for having a part that would work for my 16 year old refrigerator even though I had to add a washer shim to make the new part as thick as the original.

I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

I had ordered some other parts for something entirely different off your website and service was great. So after almost ten years of a dark refrigerator, because of a defective switch, I decided to see if you had the part to fix it... You did and the part got here in 3 days. I had a working light switch and all the light in the world where my husband needed it most (in the fridge). It took me at the most ten minutes to replace the part. All is well now and I have a happy husband who can find the leftovers just fine. Thanks for your great service!

Took a little while to figure out that I needed a flat tip screwdriver to lift up on the top of the plastic housing in order to tip it forward and remove it. After that I used pliers to remove the wires from the old parts and place them on the new. Removing and replacing the parts was performed by hand.

I followed vidio instructions, took about 15 minutes. Fridge making great ice cubes again. Felt prouud of the repair I did being 70 years old and a female. Thank you

Just followed the video that you guys had on line . It was a very easy repair

I oringinally thought it was one of the thermostats b/c the freezer started to freeze again after unplugging it. But then the next day it stopped all together and I could hear a clicking noise in the back and the compressor never turned on. It would click at around 2 minutes then again about 17 seconds later. I took photos of the original wires in the connector to match up later. The new parts were not identical to the old. The red wire on the bottom fit fine but the other two wires would not go in the same terminal or numbered positions (1&4). For 2 reasons, 1, the blue female was too small for the male and 2) there was a male missing at position 4. After looking at the guts of the old connector I decided to get new females (2 trips b/c I didn't buy a big enough wire opening - needed 2 wires) and cut, splice & crimp them. I then put the two females on the top two males & plugged it in. No sparks or explosions... but silence. I waited a few minutes and then the fan kicked on and then the compressor started running. That was Sunday, it's now Thursday and things are working well.

I tried to just replace the cover rather than the whole unit but it was impossible - the cover would not go/stay on. I tried to remove the old unit completely but it would not unplug it was practically fused to the back of the fridge and the liner was cracking. I ended up breaking the cover and jerry rigging it over the bulb to prevent items in the fridge from being able to touch. Bad solution.

After learning the top and bottom part separate from the handle itself, all I needed to do was to take off the bottom part which was broken and replace the broken part with the new part , that was in a kit, I purchase from Whirlpool.

After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.

Removed the screw from the old tray. Attached the new tray and return the screw using a wrench to assure the screw was torqued properly.