ET14ZKXAW02 Whirlpool Refrigerator - Instructions

taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.

Looked up the process on you yube and watched the repair video from the parts website

I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.

My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!

Sincerely, Ron Marshall, Billings, MT

Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

I'm not sure you really want to know. We had to use one of the two refrigerator shelves we purchased, which was too big to fit in the freezer. It had to be completely modified in order to accomplish this. We therefore cut the shelf in half lengthwise. To do this, it was necessary to determine the tools needed, then to gather them and finally use them. It took a good amount of foresight and perseverance, but the job was completed, works beautifully and is very helpful. We wondered why a freezer shelf was not available or if it was, why it was not clearly identified in the parts list.

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

Took a little while to figure out that I needed a flat tip screwdriver to lift up on the top of the plastic housing in order to tip it forward and remove it. After that I used pliers to remove the wires from the old parts and place them on the new. Removing and replacing the parts was performed by hand.

After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.

Just followed the video that you guys had on line . It was a very easy repair

I oringinally thought it was one of the thermostats b/c the freezer started to freeze again after unplugging it. But then the next day it stopped all together and I could hear a clicking noise in the back and the compressor never turned on. It would click at around 2 minutes then again about 17 seconds later. I took photos of the original wires in the connector to match up later. The new parts were not identical to the old. The red wire on the bottom fit fine but the other two wires would not go in the same terminal or numbered positions (1&4). For 2 reasons, 1, the blue female was too small for the male and 2) there was a male missing at position 4. After looking at the guts of the old connector I decided to get new females (2 trips b/c I didn't buy a big enough wire opening - needed 2 wires) and cut, splice & crimp them. I then put the two females on the top two males & plugged it in. No sparks or explosions... but silence. I waited a few minutes and then the fan kicked on and then the compressor started running. That was Sunday, it's now Thursday and things are working well.

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

I tried to just replace the cover rather than the whole unit but it was impossible - the cover would not go/stay on. I tried to remove the old unit completely but it would not unplug it was practically fused to the back of the fridge and the liner was cracking. I ended up breaking the cover and jerry rigging it over the bulb to prevent items in the fridge from being able to touch. Bad solution.