WRS311SDHM12 Whirlpool Refrigerator - Instructions
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- Customer:
- JAMES from Westfield, NJ
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
Auger drum broken
Not so easy as others have described. I kept the parts off the auger together in my hand as I replaced the drum. Thanks to the people who mentioned the nut being left handed. Taking a picture before dis-asembly saved me. I would never have gotten it back together otherwise.
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- Customer:
- B G from lindale, GA
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
no ice dispensing
removed ice storage drawer, removed dispensing shaft from storage drawer, replaced plastic auger and reassembled.
quick and easy....
quick and easy....
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- Customer:
- Anthony from San Ramon, CA
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Ice not dispensing
This was not a hard repair. Just remove all the screws and slide out the old Auger drum. It is always good to take a picture first incase you have any problems putting it back together. Be careful to put the ice crushers back in the same order and make sure you look at how the "door spring" connects before pulling it apart.
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- Customer:
- debbie from Shepherdsville, KY
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
would not dispense Ice
Took the Ice Bin Out emptyed it then removed the nesasary screws pulled the broken Peice off and sliped
the new part on held the metal peices together so we would know how to keep them in order for fear of putting them in wrong place but we did it now it works great thank you so much for getting the part to me so quickly your great.
the new part on held the metal peices together so we would know how to keep them in order for fear of putting them in wrong place but we did it now it works great thank you so much for getting the part to me so quickly your great.
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- Customer:
- William from Austin, AR
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Ice maker dispenses plastic parts (the auger)
I began by removing the ice maker and storing the ice. The part did not come with instructions so I began taking the ice maker apart. I ran into problems rather quickly so I went to the "part select" web site and there was a video with instructions on removal and reinstallation of the auger. It was a breeze after that. These guys are obviously professionals!
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- Customer:
- Richard from Smyrna, GA
- Parts Used:
- W11396033
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Frost in bottom freezer, freezer 8%, ice maker works
replaced electric control board, defrost for six hours. next day (24 hours) same problem, [email protected]
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- Customer:
- Joy from Laporte City, IA
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No crushed/cubes from icemaker
We took the icemaker apart, and took pictures of how it looked before so we knew how to put it back together, we were really surprised how easy it was to put back together, I will be ordering other parts from this company, I got my part in 1-2 days by Fedex, I will be telling others about this company
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- Customer:
- al from alamogordo, NM
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
the ice maker stopped delivering ice, crushed or cubed.
removed six screws removing the cover and exposing the shaft & auger.
I then had to remove the snap ring & undid the end nut that has left handed threads.removed the 6 auger plates and then replaced all parts in reverse order of their removal.
I then had to remove the snap ring & undid the end nut that has left handed threads.removed the 6 auger plates and then replaced all parts in reverse order of their removal.
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- Customer:
- William from New Braunfels, TX
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The auger drum had broken & not distributing ice.
Once I removed the ice bin from the freezer section of refrigerator and removed all the necessary screws was able to remove the auger drum, but had some difficulty in reinstalling the crusher blades in the dispenser. After several tries, got it right and dispenser is performing like new.
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- Customer:
- Fred from Watertown, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
19 year old light switch broke
Great service. Unpluged old switch and pluged in new one. Works great
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- Customer:
- John from Jefferson Hills, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Internal light did not come on each time the door was opened.
After disconnecting the electricity. I followed the instructions as indicated in the "HOW TO" article on the website. I used a steel putty knife and pried the light switch out of its retaining hole. I worked the right side the most since this is the side with the retaining clip. After I removed the switch I transferred the two electrical outlets to the new switch and easily snapped it into place. Engaged the electric power and tested the switch.
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- Customer:
- Paul from Hinsdale, IL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door Light switch cracked Mounting
I noticed that the refrigerator was having trouble maintaining temperature. Thought it might be time for new one until I found out that a new frig was $5k to $7K. Just happened to notice that the light switch didn't look quite right (was not sitting sqaure to the door). Once I pressed it it came loose. I then realized the the lights were staying on (50 watts of heating). Replaced the switch and the frig started working like new.
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- Customer:
- Gary from Jenkintown, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lights didn't always come on when was opened
Used a screwdriver to pry loose the old switch, swapped wires to the new switch and pushed it into the opening. Took about 2 minutes.
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- Customer:
- George from North Scituate, RI
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken light switch
Part was easy to order, delivered quickly, installation very easy. Just unplug the unit, pop out the old swich using a screwdriver, disconnect and reconnect leads and pop switch back in. Definitely recommend that you can do it too.
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- Customer:
- JONATHAN from ELKINS PARK, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
old switch left freezer bulb always-on
Unplug appliance. Socket wrench to unscrew two screws. Module drops down. disconnected two press-on wires by prying off with screwdriver. Removed old switch. Press-fit new switch. Reconnected two wires (color coded). Screwed module back in place. Plug in appliance.
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