ED20PKXWW00 Whirlpool Refrigerator - Instructions

Removing old stud was difficult. It will not stap or pull out. Had to cut it off with a Dremel tool, then drill into the center of the old stud and pull out the pieces with needle nose pliers. Be careful, there are 2 metal pins on the side of the hole in the wall of the frid that need to stay there. These are in addition to the 2 metal pins on the shelf support stud. New stud popped right in easily.

Removed old switch and installed new - but did not solve problem

Following the diagram of parts so that I could order the right items was the most difficult part of the job. The web site for this task needs to be more friendly.

One front roller was flat on one side. Decided to replace all rollers at same time. Placed shims under unit and removed mounting screws for one front and one rear roller. With new rollers in place, I was able to level the refrigerator side to side, but unable to do so, front to back. Left the new front roller in place and reinstalled the old rear roller. Have decided to replace refrigeratorin the near future. This is one of my few repair failures!

I took apart the thermostatic switch and cleaned the contacts (noticed carbon or corrosion dust beneath the switch). I installed the old switch back in the fridge until new switch arrived. This seemed to solve the problem. I ordered a new thermostatic switch and a new defrost timer since these two items if defective, cause similar symptoms to my problem. I replaced both items and the refrigerator has worked normally since. Replacing both parts was straight forward process. Hope this helps.

1. Put pieces of wood under door to support it.
2. Unscrew three screws holding door hinge.
3. Disconnect water line.
4. Unscrew screw holding each cam. One to door and one to hinge.
5 Replace cams.
6. Retrieve plate with threaded holes behind frame that the hinge attaches to.
7. Use thin philips screwdriver through the hinge bracket, shim, frame and screw plate to align it for the other two screws.
8. Replace all three hinge screws.
9. Connect water line fitting.
10. Remove wood for door support.
11. Check door for smooth movement and strong pressure when closed.

the process was pretty straight forward though the part came without instructions. We were able to replace the part improperly with ease. however, we were not able to get the pieces aligned properly for a long time. We ended up taking the door off many times to try to realign the pieces. After many hours I finally unscrewed the bottom cam while the door was in place. The piece popped into place and all was fixed. Had the part come with directions telling us to do this we would have replaced the cam within 15 minutes!

Repair went well,took about five to ten minutes to disconnect the power from the fridge removed the defective switch installed the new one ,reconnected the power,,,and Let there be light and there was light!

Exactly as the demo instructed. It was very detail friendly and was very easy to follow.

Referencing the info/schematics you have on your website, I unscrewed/unattached top-front panel (carefully), from behind the panel you have to detach the wires (2) from the switch, pushed "in" the switch to remove, put in new switch and attach wires to test BEFORE remounting panel. Tada!! Thank you PartSelect! You saved me at least $80...would have been at least $100 to have a repair person come to the house!

I ordered the shelf on-line halfway believing it would not fit - it arrived THE NEXT DAY and was the exact fit for the model. I was elated and the whole incident renewed my faith in customer service. PartsSelect was great and I will re-order for future needed repairs.

I removed the broken meat bin support tray removed the seals front and rear with pliers. Placed these seals on the meat bin support tray I received from PartSelect placed this in the fridge and slipped in the meat bin. Really easy with no problems and by the way the item was ordered one day and I received it the next. Great service.

just replaced the frame - easy to remove old broken frame and replace with new one

inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.

First empty the shelves on the refrig. door. Then removed the upper hing cover and removed the three screws holding the hinge to the body of the refrigerator. Lifted the door off the bottom hinge and placed it clear of the unit.
Inspected the bottom hinge and cleaned off the screw holding the closing cam, then with a nutdriver removed the screw holding the cam and removed the cam from the hinge. Installed a new cam closer, secured the cam with a screw. Hanged the door back on the lower hinge and re-installed the upper hinge. Job Complete!