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KSSC42QVS10 KitchenAid Refrigerator - Instructions

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All Instructions for the KSSC42QVS10
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Customer:
Oliver R from Riverdale, GA
Parts Used:
W11629974
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Was not making ice; blades @ 12:00
The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga
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Customer:
Bill from El Sobrante, CA
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Ice maker stopped
Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
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Customer:
jim from ST PETERSBURG, FL
Parts Used:
W11629974
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
No ice
Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.
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Customer:
Maria from EL PASO, TX
Parts Used:
EDR3RXD1
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
No Problem
Just needed to replace the water filter
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Customer:
Victor from CEDAR CREEK, TX
Parts Used:
WPW10191429
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Both Upper Lights Burned Out Same Time
The holder is held in place with two screws. Once you have it unscrewed you can snap the old sockets out and replace them.

Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labeled each one with a Sharpie 1, 2, 3, and 4 from left to right.
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Customer:
Mark from Fairview Heights, IL
Parts Used:
8201515
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
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Customer:
TAK from NEW ROCHELLE, NY
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Ice maker not making any ice.
I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!
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Customer:
Douglas from San Mateo, CA
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Ice maker quit making ice.
Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.
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Customer:
Daniel from Plano, TX
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Ice maker stopped making ice
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
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Customer:
Jeffrey from Lexington, KY
Parts Used:
8201515
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".

To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex screws. Remove the screws and the door so you can work with the icemaker without interference.

The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.

Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.

The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.

Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.

Once the motor module is seated, replace the 3 screws and push the white cover back on.

Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.

Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.

The icemaker should start making ice within 2 hours.
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Customer:
John from New York, NY
Parts Used:
WP2260518B
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Water filter cap snapped while trying to remove water filter
Do not try to pull out the water filter by the cap. There is a button that releases the filter so you will not have to replace the cap. The cap twists onto the filter. When replacing the filter, the cap goes onto the new one.
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Customer:
Louis from PELHAM, NY
Parts Used:
WP2198641
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Ice Maker cocker Bracket broken hinge
Easy repair. Remove 2 hex bolts. And remove.Install Bracket and replace 2 hex bolts and reinstall ice maker door to bracket. 10 minute repair.
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Customer:
richard from concord, NC
Parts Used:
W11629974
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
ice maker not working
The repair went just as simple as the video on the web site. Parts came really fast. replaced in less than 15 minutes. i thought the icemaker unit was the bad part but after gettin info from this site it told me waht to check first and i found that the emitter boards were bad. Thanks for saving me the money on buying the wrong parts. also bought parts the folowing week to repair my wifes kitchenaid mixer.
2 of 3 people found this instruction helpful.
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Customer:
Gail from Golden, CO
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Broke light switch while cleaning
use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks
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Customer:
Robert from Pebble Beach, CA
Parts Used:
8201515
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
timing contact wheel was not making reliable contact
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.

Repair worked. Have lots of ice again.
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All Instructions for the KSSC42QVS10
91 - 105 of 331