KSSO42QTX04 KitchenAid Refrigerator - Instructions
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- Customer:
- WARREN from JACKSONVILLE, OR
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Stopped Making Ice
Followed on line video
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- Customer:
- Maynard5514 from WATERTOWN, WI
- Parts Used:
- WP2180353
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Rubber cover seal old and sticking to the plastic opening - may cause the arm to break
Starting at the bottom, with a flat blade screwdriver pry the front cover off the opening. Unplug the wire connector from the back, remove the cover plate holding the switches and light socket by pushing out on the plastic clips on each side. Use something like a bungie cord to hold it up out of the way. Carefully unsnap the clear plastic ice shoot from the push arm, next carefully unsnap the cover door from the push arm. Clean anything that needs cleaning (CLR works great on hard water deposits)
Install everything in reverse order, the cover door first, ice shoot next, switch plate, plug in the wire connector and snap the outside cover in place.
Install everything in reverse order, the cover door first, ice shoot next, switch plate, plug in the wire connector and snap the outside cover in place.
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- Customer:
- Larry from AIKEN, SC
- Parts Used:
- W10271509
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Dispenser motor wore out
Unplugged power from unit. Removed tray bracket, removed 2 screws from drive motor cover, removed 4 screws from motor assembly, disconnected power from assembly, Replaced rubber seal at the lower end of the recently installed new shaft. Re-connected the power plug, placed the new dispenser assembly into position making sure the shaft was properly seated in the motor. Replace the four screws, plugged in main power and tested the dispenser prior to replacing the ice container. Tightened the screws, replace the cover and the tray bracket.
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- Customer:
- Orlando from Bayonne, NJ
- Parts Used:
- WP2300868
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Old one leaks on one side
Simply cut the water tube on both sides of connector and push in the new one.
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- Customer:
- Joshua from Lawrenceville, GA
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Refrigerator would not stop making ice
Easy repair, unplug the fridge and then remove the 3 screws on each side of the freezer holding the emitter and receiver. Swap the boards and re-install. Takes less than 10 minutes.
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- Customer:
- Stephen from North Bend, OR
- Parts Used:
- W11629974
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice Maker Stopped Making Ice
Replacement of parts was simple. But there are three main reasons that ice maker quits: door sensors stop working; ice maker, or it control system, stop working, or the coil controlling when water is released into the ice maker stops working. It was easy to replace the door senors; repairman replaced the ice maker and control board, which is located in one end of ice maker, but it ended up being the coil or simply a frozen water outlet into the ice maker that stopped the system from from working. The first thing you should do is to make sure that the water outlet into the icemaker is not frozen - use a hair dryer to melt frozen ice in the outlet - don't melt the plastic outlet with high heat. If the system still does not work go to this: look at red sensor on door to the the right. If it blinks twice in a couple of second with a time out and then repeats over and over, close the door on the receiving sensor on the left hand side of the casing and if the red light comes on steady then the sensor is working properly. So, now you have the coil that turns the water on and off or the water maker itself that can be bad. It will be one of these that are at fault, but not both. Call a repairman.
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- Customer:
- Thomas from Sherrard, IL
- Parts Used:
- W11629974
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
ice maker quit making ice
removed the LED covers on both sides of the freezer, unplugged each circuit board, plugged in both circuits, replaced the LED covers, job complete, making ice
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- Customer:
- David from Hemet, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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- Customer:
- Linda from evansville, IN
- Parts Used:
- W10297244
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The icemaker ice stripper arm broke off one side a year ago and the repair guy said we couldn't just replace that part. The other side broke recently and I thought I wold check on the interenet to see if I could find just that part and not pay for a service call and new ice maker.
Sorry I didn't do the repair but my husband did. It took him about an hour and a half. He did have to take the main part of the ice maker out of the fridge and take a couple of pieces off t oslide the tabs from the stripper arm into place. It was great. Fixed the icemaker for $22.00 dollars with no service fee. I can't imagine what they would have charged me.
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- Customer:
- Maury from Bryan, TX
- Parts Used:
- W10297244, WPW10190929
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
One screw stuck
Had to widen screw access hole in motor frame enough to use the phillips bit with my 12V impact driver. That worked perfectly. It took an extra two hours of trying to break the screw free without stripping it and figure out what to do when it wouldn't budge. Once I got the screw out the fix went quick and the ice maker now works great. If you have a coroded screw go straight to the impact driver.
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- Customer:
- THOMAS from WILLARD, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
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- Customer:
- Keith from Green Valley, AZ
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Ice maker would not turn off. Kept making ice! Even turned off all water to house, but then realized that ice maker was being fed by pressurized RO tank!!
Broken plastic part in motor assembly. Very simple to replace. Sears wanted $322.00!!!
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- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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- Customer:
- Conley from richmond, TX
- Parts Used:
- W10190935
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker failure to produce ice
The repair was simple.
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
I first did a diagnosis of the optical cuircuits and found them good. The tray heated up and when resetting the moor controller, the water cyccled to fill the tray so the only other thing it could be was the motor controller.
removed the service door for the ice maker
I removed the wire protectore screw and shroud
pulled the icemaker unit out and unplugged the unit
removed the motor controller end cap
unscrewed 3 screws holding the motor controller
removed and replaced the motor controller. ensured that all wire harness connector poiints were solid
reverse the above instructions and in 5 hours I was getting ice again!
$90 turned out to be a savings from the $250 it would have cost to have someone come out and look at the fridge.
I highly recommend to anyone who can read and use a screwdriver to perform this repair if you have diagnosed this as the root of your problem!
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- Customer:
- Daniel from Plano, TX
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker stopped making ice
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
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