KFIS27CXWH2 KitchenAid Refrigerator - Instructions

Followed directions on filter unit

This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!

The installation video for condenser fan motor helped a lot to know how to disconnect the old fan motor and connect the new one. So easy just know how to remove and put back the fan gently, observe carefully where is the center and the connector position; 15 min after everything was done and the unit works well to date.

Simply removed the phillips head screw and put the bushing and washer and coupling back in place and replaced the screw. Hardest part was breaking the screw loose to begin with. After that it was a snap. Less than 15 mintues and i was crushing ice again. Ordered two of the couplings so I have a spare when this one snaps. I think this is a re-curring problem for this model.

Just plugged it in

Bought new cap.

The Condenser Fan Motor was already removed due to searching for the problem. The new fan motor looked different from the original but I felt very comfortable that Part Select had sent me the new part showing original part number changing numbers over the years. Simply placed the fan blades onto the new motor lined up 2 of the holes placed screws and tightened then plugged the wire ribbon into the Condensor Fan Motor, plugged in the Refridgerator and it worked beautifully.

The instruction video on the Part Select Web Site made it so incredibly easy to install. Installation took under 3 minutes!

Checked Video online. Had to remove the 2 snap on track/gear covers. Pry out the gear with screwdriver and the gear bearing unit. Align the flat side of the bearing unit and snap in. Position the cut teeth on the gear to match original and snap into the bearing. Insert the connecting rod into the long shaft gear and then push back into the short shaft gear. The video said to remove the drawer front but I did not and don't see that it necessary.

Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.

Switched the drain out using the video tutorial
Fixed the problem
Have had no more drain issues

Remove the ice bucket and check that the auger that turns in the ice bucket is free to turn. Cover the open freezer with cardboard or whatever to retain most of the freezer temperature. Remove the holder that supports the top of the motor shaft. Check the splines on the upper part of the motor shaft and also check the seal under the holder. Open the access the door to the motor, remove wiring connector and unbolt the motor. Check the lower splines on motor shaft for condition, clean the shaft and apply new grease to the splines. Before installing, connect the wiring to the new motor, push the door switch in, press the ice dispenser arm outside the door to make sure the motor runs. If all ok, check the motor shaft for fit in the new motor. Be careful not to install the motor shaft too deep in the motor splines, otherwise there may not be enough spline showing on the top end to engage the auger. Bolt the motor in place, close access door and install the holder and ice bucket and make sure everything works. If there is not enough spline showing thru the holder to engage the auger, take pliers and pull the shaft up a bit. This seems to be a hit or miss fit on the shaft but you can adjust the height of the shaft without taking every thing apart again. That's all, not difficult at all. But do check parts and pieces for anything else you might need, parts wise, before ordering the motor by itself like I did. Shipping is high, so try to order any associated parts needed when you order the motor. By the way, This site are great to work with!

Put new one on matching the sctew feet and design of the grill

The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?

I received the wrong part - had to pay returnin shipped and restock fee. Lost out on dealing with this company. Went to Whirlpool site and got correct light for my refrigerator

When you open the box, have flat place prepared so you can lay the seal down to allow it time to relax. Only handle the seal by the corners. Lay it flat. I used a hair dryer to remove the creases during its time in the box. Keep the hair dryer moving, don't rush this step, take your time and allow the seal to relax on its own. Once it's completely relaxed. Remove the old seal by starting at the corners. No tools needed just keep working around the entire seal. Inspect the seal chanel and clean as needed. Pick up the new seal by the corners and press in place with your fingers, starting at the corners. I found doing the top first then the sides, leaving the bottom to last worked for me. Hope this helps.