KBRS20ETSS00 KitchenAid Refrigerator - Instructions

Info on your site allowed me to determine the most likely cause of the problem, defrost thermostat, and that fixed it. Good installation instructions on the site too. Part was super easy to install. Hardest part was removing the snap-in/screwed-in plastic parts that held the sliding baskets and back panel in place. Didn't break any.....Thank You!

The vents at the back of the freezer were constantly getting packed with ice. A repairman failed to spot the problem. I used Partselect's web site to do my own analysis and determined that it was the defrost thermostat.
I followed the web site's instructions, which were exceptionally good. Behind the rear wall of the freezer was a lot of ice on the cooling fins and heavily encrusted over the old thermostat. (It was not really difficult, but I am in my 70s and no longer do things like this on my own.)
After replacing the part, I checked the ohms of the old part and found it to be faulty. Since then, the refrigerator has been working great. I wish I had started here. The repairman I had hired replaced the "control board" at significant expense. I doubt very much that anything was wrong with the old control board.
Many thanks to Partselect for an exceptionally helpful web site.

I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.

Popped off the control panel at the top behind the door. Found the thermistor and replaced it, cutting the wires and splicing the new one in. Immediately the warm section of the refrigerator was getting below freezing temperature readings, so the cooling vent was not opening. I put the old one back on and the temperature readings went back to being accurate. So this was not the problem. I believe now that the fan somehow is not blowing enough cold air up. So now I'll probably buy a fan motor and maybe a blade and try that. Otherwise the computer module I priced at $500 so I hope it isn't that. I replace the fan motor a few years ago already.

Unscrew filter. Screw on filter bypass

The repair was very simple, you just remove the existing part that is held in place by two holes in the lid and insert the new lid. very easy.

Replaced the left side endcap for the drawer. Three screws and it popped out. Easy process once I actually looked at it. Drawer cover now works as designed. Replaced inline water filter. Not problem there.

Removed the door and replaced the broken door closure bushing. I had courteous help and responce from Parts Select people. Excelent turn around time on parts delivery.

First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.

I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.

Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.

I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.

Pop off vent cover remove 2 screws removed cover housing and foam. Removed damper by unclipping tabs on left and right side of control lift up and out. Unplugged power wires reinstalled in reverse order.

Used socket set to remove screws. Removed the wire harness, then removed lift arm from old ice maker and then put lift arm on the new ice maker. Reinstall wire harness then installed back in freeze with the screws. Video was very helpful. I will do business with Partselect in the future. Shipping was very fast. Thanks Partselect

At first I went to a local part supplier and they didn't have it in stock but could order it for me for $55.00 plus $10.00 to ship it. I told them I would have to think about it. I went home and got on the computer and found your web site and was I shocked when I saw the same part listed for $6.98 and $7.00 to ship it. You guys saved me $50.00. The part arrived in two day and took 5 min. to install. I now have light in my refrigerator. Thank you.

Instructions were great five minutes to remove and replace fan....Thank You............ saved big money

Easy fix, it's right in the back of the fridge under a cover that just clips in, a piece of foam, and two screws. The hardest part is getting the clips free without breaking them. After replacement it's silent instead of making a grinding noise regularly.

proped up frig, loosened screws, cut pin, installed rooler w/ new pin, rounded pin end, reistalled, lowered frig...everyone happy, thanks again partselect.