36359572991 Kenmore Refrigerator - Instructions
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- Customer:
- Wilbur from Waynesboro, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Freezer hinge was worn
Shut off water and disconnected at factory joint at bottom hinge. Unplugged the electrical at the top hinge. Removed the door and installed new bottom hinge and cam assembly. Reinstalled the door and hooked water and electric back up. Part worked fine.
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- Customer:
- Stephen from Lafayette, NY
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Cams on Hinge assembly broken, door didn't close properly
I supported door with 2* 6 scrap wood. I used cedar shingles to raise door to correct height.
Using a socket wrench, I removed the hinge from the fridge and the cam assembly from the door.
I installed the new hinge and cam using the shims thatwere behind the original parts.
I removed the 2*6 supports and the door now works perfectly.
Using a socket wrench, I removed the hinge from the fridge and the cam assembly from the door.
I installed the new hinge and cam using the shims thatwere behind the original parts.
I removed the 2*6 supports and the door now works perfectly.
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- Customer:
- Gerald from San Clemente, CA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Leaky water line to water dispenser
This part (plastic tubing) does not show up under my model of refrig...so I had to look thru the various water lines and pick the one that "looked" right. Luckily, this is the exact replacement part and works perfectly. I removed the lower back panel from the fridge, removed the bracket holding the water line connectors and pressed the outer ring of the coupler up until it released the old water line. I pushed in the new line, made sure it was snug with a gentle pull and ran the line under the fridge up to the existing coupler. I removed the old line from the existing coupler under the front left of the freezer door, and pushed in the new line. I did not need to use the new coupler. If my old line would not have been so brittle and cracked in several places, I could have just cut out the leaking portion and popped the new couple in to mend the line back together. Easy job and we can stop buying bottled water at the store now!
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- Customer:
- Jack from Bloomington, IL
- Parts Used:
- WR29X5171
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Ice maker would not shut off
Removed the ice maker from the freezer. Removed the switch. Tested the switch with a multimeter. Ordered a new switch. Replaced it in the box. Installed the ice maker ( 3screws and electric cord plug. It works. Details available on the internet.
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- Customer:
- Eugene from Palm Springs, CA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
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- Customer:
- Michael from NEW BERN, NC
- Parts Used:
- WR07X10099
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Refrigerator and freezer were not cooling
Vacuumed the area around the compressor, removed the PTC relay switch cover, pried the broken relay switch off the unit with a screw driver and replaced with the new relay switch. Replaced the backing of the refrigerator and tested, within minutes the work was confirmed.
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- Customer:
- Thomas from Dresden, OH
- Parts Used:
- WR9X489
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Refrigerator would not defrost
When it was discovered there was a cooling problem in the refrigerator, I went to parts select web site and went through the troubleshooting section. Then I tested the defrost timer and the defrost element as directed by the web site. I then found out doing this, that is was the defrost timer. I ordered the part online and it was delivered THE NEXT DAY! I removed the bottom panel of the fridge, removed the screw holding the old timer, removed the wires, and reversed the procedure to install the new one. It has been 1 week, and everything is working great. Thank you PartSelect.
I have since then recommended you to a relative who was having the same problem. Thanks again.
I have since then recommended you to a relative who was having the same problem. Thanks again.
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- Customer:
- Robert from Niceville, FL
- Parts Used:
- WR51X443
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Fridge not cold & DE light flashing on status panel
Removed all the freezer shelves/trays. Removed screws top and bottom on back panel. Found coils completely frozen over. Used heat gun to completely melt all the ice. Found that the Defrost Heater actually includes a new Defrost Thermostat (unlike the service manual shows). Unplugged and unsrewed the old Defrost heater parts and unclipped the Defrost Thermostat. Installed the new parts, put everything back together, and returned the unneeded Defrost Thermostat for a refund. It's been working fine ever since.
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- Customer:
- Peter from Marietta, GA
- Parts Used:
- WR02X11330, WR17X2891
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
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- Customer:
- Sherrie from Midville, GA
- Parts Used:
- WR51X443
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Refrigerator was warm and freezer was still cool. Removed back panel in freezer to find it frozen solid!! Thawed it out using a hair dryer, worked for a couple of days but it quickly was frozen yet again.
Removed back panel from freezer by removing a few screws.. Unplugged refrigerator as not get shocked.. removed old heaters and thermostat and replaced with new ones and it's been working perfectly!!
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- Customer:
- Ron from ORANGE, CA
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
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- Customer:
- Amy from Bryan, TX
- Parts Used:
- MWFP, WR02X11330
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
union connector leaking
replaced with new connector and it worked great. also replaced the water filter and that was super easy!
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Broken drawer slides.
Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.
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- Customer:
- Susan from Polson, MT
- Parts Used:
- WR62X107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
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