36348257897 Kenmore Refrigerator - Instructions

First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.

I removed all of the items in the refrigerator door. I then removed the top hinge cover with a Philips screwdriver, and removed the two machine screws holding the top hinge using a socket wrench. This allowed me to lift the door off the bottom hinge pins and set the door on its side. I removed the two screws holding on the broken bottom hinge cam riser block and replace it with the new one. After tighening it back with a socket wrench, I tried to put the door back in place. I asked my wife to hold the door steady while I lay on the floor to guide the door downward over the bottom hinge pin. I then replaced the top hinge screws and checked the door. It still didn't close on its own! I realized I had to loosen the top hinge screws and adjust the door so that it stands more vertically (evening the gap with the freezer door). With this adjustment, the door closes fine.

Shiimmed up the door unscrewed top and bottem hinges and replaced the bottem assembly. Note, if you do this replace the entire assembly because the hinge itself has a cam which is built into the hinge, therefore you must replace it also.

After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.

The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.

Very easy. The top rail was replaced with the new part. The lower rail was found broken upon removal of drawers, and not having a second new rail, I made an aluminum inser for the screws to hold fast and attached it with fiberglass tape and CA .
I realy was impress with your fast service and knowledge of interchangable parts from other bran makers. We got an GE brand part instead of a Kenmore but It worked perfect.
Thanks for your NEXT DAY delivery. .

I emptied everything from door compartments.I removed the top cover of the door pivot with a phillips screwdriver. I removed the two screws that that hold the pivot bracket with a 8 mm socket. Lift the door off the bottom pivot bracket. Remove the old bottom pivot bracket with an 8mm socket and replace it with the new cam bushings.You must replace both bushings on the bottom of the door and on the bracket that mounts to the base of the body of the refrigerator. Reinstall the door and screws .The doors should be level with each other if they are installed properly.If not check the freezer door .The bushings may be worn on that door also.

I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.

Simply take off the back panel. Remove the old run capacitor which is attached to the compressor by a white part. It pulls right off. You will have to unplug two wires. I took a pic to ensure I plugged the wires back up the correct way. Then I attached the new capacitor to the white part and put on the sleeve that was included, plugged it back into the compressor and zip tied the excess part of the sleeve. Once done plug fridge back up (always unplug electric devices when doing maintenance) to check before replacing back panel. It may take a few minutes before it kicks on.

very easy

Removed goods in fridge, removed shelf, unscrewed 2 screws, installed new drawer slide with 2 screws, replaced shelf, inserted drawer. Most of the time was moving the stuff in the refregerator. If the fridge was empty it would have taken me 2 minutes.

I bought the GE Refrigerator about 4 years ago for about $1500. The defrost Heater failed about one year ago. Then I called local repair guy, he replaced the Defrost Heater and charged me about $250. Now it happened again. I think we should try it to fix it by myself. I found the parts from partselect.com, it costs me $50 with 2-3 days shipping. After it replaced, it works fine again.

Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...

Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.

Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.

After removing the 4 screws from the inside back panel of the freezer and setting a small heater with fan, on a small metal step ladder for about twenty minutes to defrost the freezer coils, it was a snap to remove the two small screws holding the burned out heater harness defrost assembly, and unplugging the wire harnesses to replace the burnt unit with a new one. Actual hands on time was about 5 minutes. Difficulty level, well... my wife did it and she is not mechanically inclined.

Great Service! Received the part the NEXT DAY!

We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.

I removed all 3 drawers and then removed the 2 screws holding the left side rail that had a broken retainer notch.

Rescrewed new one in and re-installed the drawers. It was that easy.