1064650043714 Kenmore Refrigerator - Instructions

Watched Video - took you through step by step

My husband and I followed the instructional video on how to replace the "direct drive drum". We took note of how everything looked prior to dismantling the ice bin. We made sure we had the proper tools and a large flat surface to work on and started taking out the screws. Replaced the new drive drum part and put it all back together. The whole process took approximately 30 minutes and the ice crusher works great now. I'm a happy camper!!

I followed instructions in the video you provided. No problem at all. Took less than an hour.

I simply followed the video on the partselect web site on my laptop while I did the replacement and it was easy! The online videos are the greatest way to do the repairs.

The reason it took me longer than what should have been a 15 minute repair is due to the fact that I could not figure out how the shaft came apart. I found an instructional video on Parts Select website that showed me that the shaft was held together by a reverse treaded, round nylon nut on the very front of the shaft. Just use a pair of pliers to grasp the nut and rotate it clockwise, after that you just need to lay the parts out in order as they come off the shaft so you can put it back together again.

I watched the installation on your web site and followed your directions and it fell right into place. Absolutely no problems. Thanks.

Followed the DYI Video provided by partselect. Best advice, take a digital pic prior to disasembly, which of course I didn't! My cordless screw driver w/o the tip, is the same size as the screws thus no need for a nut driver.

I printed your diagram of the complete assembly for reference when installing the new part. I was able to get the part number from the diagram and ordered it online. I received the new part in 2 days. I removed the ice from the ice maker's bin and kept it in the freezer. I removed the old drum and auger from the ice maker assembly and installed the new drum #4388736. I looked at your diagram to make sure I had all of the blades in their right orientation. After the drum and auger assembly was installed, I placed the ice that I had saved into the ice bin and slide it back into place. I then tested if the assembly would now drop ice and also if it would crush the ice, which i do not use very opten, because I know that using the ice crush mode will prematurely wear the drum assembly. The drum and auger gets much more stress when it is crushing ice. After the icemaker worked flawlessly, I rolled the refrigerator back into its regular position along side the cabinets. I was very pleased with the part and the excellent service that PartSelect.com provided. The price was less than I thought I would have to pay. Also, the company provides most of the individual parts of the ice maker assembly. Normally, when I would shop at a designated Whirlpool distributor, I would have to purchase the entire assembly costing 3 or 4 times higher than the price of the individual part. I, will now, always purchase my parts from PartSelect.com.

I followed the video. And it was a big help

I took the ice bin and crusher down to find the problem. I needed a new auger. I did a Google search for the part and found instructions for taking the crusher mechanism apart. This went smoothly until I went to put it back together. I had to follow the instructions in reverse which was really difficult. I advise folks to use their cell phone camera to take close up pictures of the dismantling process . Use these to help you put it back together. All in all, I was very pleased and plan to return when another need arises. John (retired x 2)

Did it entirely by myself while my husband was at work

Great! I actually replaced the Auger Drum while watching the step by step video on my PC. Do not think I could have completed this replacement so quickly without the video. I would recommend PartSelect to anyone. Thanks

ordered a new auger after tearing it apart I found I needed a drum. Thought this might be too much work so I went to Lowes for a new ice maker they sold me the wrong one said the didnt have one & I needed to order, they sent the wrong part. So I ordered the drum from you. So her is a pile of parts that has been settin there for a week. The secret was the video Great Job everything works & I tell everyone how smart I am with your help. THANKS

Removed ice bin and separated parts. However, instructions would have been nice that the part to unscrew was the opposite of normal screws. Not righty-tighty, but righty remove. After I figured that out, disassembly, reassembly, and installation went smoothly. It was a pleasure to deal with your company!

Replace the auger drum. I had order it and the auger, but I did not need the auger. I returned the auger with ease. Parts Select will always have my business.