1064650043714 Kenmore Refrigerator - Instructions

The only problem I had was the nut at the end turned the opposite direction. Once I realized that I took it apart in sequence and it went right back together. It helped me in that I slid all the parts off the auger shaft onto another small rod I had and then slid them right back on. Was no problem

Took off all screws on box.Removed front of drawer,removed back-up to drawer and auger as one unit. Removed C-clamp on end of auger,this released all the parts. The end of the auger shaft unscrews, remove broken piece and reverse process with new part

removed old parts from bin and installed new bin

Awesome price, awesome service, and great experience. I must say I was apprehensive about repairing my refrigerator’s ice maker, but the pieces of plastic and the $150 estimate to repair the bad part helped to motivate me into action. I quickly found the part I needed on your website at a reasonable price and placed the order. I fully expected to wait 6 – 8 weeks for the part to arrive but to my great surprise it arrived in just two days! I maintained and repaired complex ordinance and missiles in the Air Force for 21 years but a couple of steps in the repair of this icemaker stymied me, until that is, I watched your repair video! What a wonderful resource that was, step-by-step instructions on the entire repair…. Armed with this resource a guy just can’t go wrong and in short order the repair was complete and I am back to crushing ice again. What a wonderful service you provide and I couldn’t be a happier customer. You folks at Partselect.com have your stuff together, keep up the good work.
Mr. William L. Austin, M.Ed.

Using instructions found on the internet and the illustrated parts breakdown it was just a matter of following instructions.

The video on the site made the repair extremely easy. It took 15 - 30 minutes start to finish. Had it not been for the video I wouldn't have known that the plastic nut on the end of the auger was reverse threaded. I would highly recommend this site for ordering appliance parts.

Removed the broken auger blade part,replaced it with the new one. Simple easy,and with the fast service you provided repair was accomplished quickly. Will contact your company for all of my whirlpool parts needs.

Very simple. Using only a screw driver removed all the screws and removed the front part of the ice bin. Then I removed the screw auger that pushes the ice out and reassembled every thing to the new ice bin.

Watched youtube video from your site. The video was great and the ice macine works perfectly now.

Removed the auger apparatus from the ice bin, replaced the auger drum and then reattached the auger apparatus to the bin. Cause of breakage was due to ice melting in the bin and then refreezing. Keeping the many parts in the correct order on the auger can be difficult.

Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).

I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.

remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.

The disassembling and replacing the broken part went exactly as the directions.

The how to video told me what to check to determine what part was probably broken. Then another video showed me how to take it apart. It gave me the name, number, and a photo of the part. I ordered it from Part Select without even checking with another retailer since they gave me the information to do it myself, saving me lots of $ for repair labor costs! Then I watched the repair video again and put it back together! It works! It was simple and I really appreciate this service! Thank You