JCD2395WES01 Jenn-Air Refrigerator - Instructions

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

Repairing a refrigerator is inimidating to say the least. Our ice maker has broke twice in the two years that we have owned it. The first time we had a service repair faciliting come out and they replaced it for about $200. The second time I had no idea what the problem was until I came to this repair forum. I soon realized that the electronic control boards needed to be replaced. Received the part two days after ordering and it took all of about 5 minutes to unscrew the old boards, pop them out, and put in the new ones.

Love your website and the money that you saved me!!! Thanks a million!

Light was blinking on the Electronic Control Boards. Ordered replacement (emitter and receiver)and installed, and now it's working.
Some note: 1 year ago, the board started to blinks (meaning it's bad) but it was still making ice. This gave me a false error when it really failed, took the risk and ordered the replacement parts and all is well now.

One more thing to pay attention to , and it may only be on my model of refrigerator, but the wires harness that connect to the receiver board (big board) have large and stiff wire. With limited space where the board and the wire are seat at, it put lots of pressure on the pressure on the board's connector. This pressure, over time, will cause the right angle connector's solders to crack and may be a contributor to the failure. If you're installing the new board, try to re-inforce the connector with some rubber heat glue and also relieve pressure from the connector's end, which I hope will prolong your board.

I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk

power off, 3 phillips head screws on either side of freezer. unplg each board, plug new ones in completely. ( cannot mix them up, size difference) replace screws and enjoy ice cold beverages once again!!!!!!!!!

Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

removed old bracket and replaced with new one - two screws and it was done - simple

Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.

Being too lazy to pull out the refrigerator out and unplug it, I turned it off at the fuse box. Opened the freezer door and unscrewed the three screws holding the sensor. Pulled the sensor out and unscrewed the board then unpluged it and removed it. Plugged in new board, screwed it in then replaced the three screws. Repeat on the other side. The most difficult part was getting to one of three screws on each side; it almost required a third hand to hold the flap door between the ice maker and the bin, while removing said screw. I must at say that this product is definitely over engineered.

The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.

After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!

It was the right part at the right time. I had ordered parts through the retailer from Whirlpool but they were not right. I found the part number on the Whirlpool website and ordered it from you. Once it came it was a thirty second fix. Thanks.

J. Keith Miller