JCD2395WES01 Jenn-Air Refrigerator - Instructions

I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.

Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!

I removed the ice bucket,the gear is located under the ice bucket and engages when ice bucket sits on it and turns the tray for ice to fall in the shute,2 screws to remove and the gear comes off and I put the new one on and put the screws back,very easy to do, total time 5 minutes,repair man wanted to charge $114 for the part and $100 for labor,I did it all for $25 thru this site,I love this site,it gsaved me alot of money,thanks partselect.,

I am not a Do-It-Yourselfer, I am a surgeon, but the technician told me the part number I needed and it took him 20 minutes to install after I got it. It was a smooth repair experience!

Ludovino Sánchez

It took less than 5 minutes to remove the old filter and install the new one. Push a button and the old one pops out, stick in the new one, and you're done.

First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.

I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall

Removed the icemaker to see if I could determine problem; motor was seized; got part numbers and ordered from you; parts arrived next day (even though overnight delivery wasnt' requested - so THANK YOU!); compared new parts to original to be sure of fit; reassembled unit; reinstalled in freezer, and waited for the sound of water filling the tray. Producing like brand new again! Cancelled the service call w/ Sears for the following week (when it was convenient for them) Loved your service!

Emiter blinking red; ice maker stopped working. Called appliance repair, said electronic control boards needed to be replaced. Quoted me $275, including parts. Ordered part at partselect.com, installed in 15 min and ice maker started producing ice. Also discovered on other online forums that this part is a common failure on these model refrigerators. Very easy to swap out, plug & play. Make sure to unplug appliance before performing repair due to shock risk.

Taped plastic cover to get it out of the way with duct tape - removed three screws on each side - removed retaining screw for each module - carefully disengaged module using small flat head screw driver being sure to release the plastic retainer and then reverse the process. Be sure new modules snap into place.

Biggest problem was initially figuring out what the problem was. Turning off the ice maker had no effect and it just kept making ice.

Well I changed out the optical boards which I thought were the problem and the ice maker is still not making any ice. I can see the ice makers fingers rotating but there is no water entering through the tube. I jumped the water manifold in the back and water comes out but I cant figure out what is not telling it to run water and fill the ice tray. Any ideas would be appreciated I guess i'll replace the ice maker next. Thanks in advance.

took the old motor out and replaced it with the new one along with the drive shaft.

Removed the broken coupling with the new one from your store. It took less than 10 minutes. The video you provided on the website was very helpful.

followed the instructions on the box

Repair was easy and producing ice within five hours.