CTX21GAXARWW Hotpoint Refrigerator - Instructions

I followed the instructions and had no trouble. The refrigerator now cycles on and off as it should. The iside temp. is much colder and I know there will be a good savings on electricty.

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

take fan out,put new in

Sears told me the part was no longer available. I came to your web site and then called your customer service. A very nice customer service lady helped me find the part. Very simple to pull the old one off and reinstall the new one with a rat trap behind the unit. Just in case it came back. Could have been a client but probably was a rat. Thanks for the great service.

removed the inside fridge electrical panel and swapped switches

easy pry out, disconnect wiring, connect on new switch and press in switch.

followed instructions from video on your site

Watched a youtube on capacitors- though on a motor with a pulley, the symptoms were the same, motor running and pulley not turning-bad capacitor. Took a chance for a 17+ dollar part vs a new compressor. It worked.

Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,

I watched the video, supplied on the website, two times and followed the procedure. The repair was very easy and a pleasant experience. Lay the new gasket out flat for a couple of days in the sun prior to installation and remove the door and lay it flat for the installation of the gasket. Remove old gasket and clean track and surrounding area thoroughly. Line up new gasket over track and at each corner and press into track, starting in center of one side, and work your way to each corner - repeat on each of the remaining three sides. Use a wet sponge to slide along the top of gasket while pressing same into track on the door.

pull the front cover off, take the two screws out and the side rail comes right off, put the new one in place, put the screws back in and bang!.....all done. Took longer to take the stuff out of the fridge than to make this repair.

Just follow instructions

As instructed actually my wife ordered the parts and
Installed herself. Positive experience.

Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy

The repair is somewhat self-explanatory. The old/broken rail which was broken needed to be unscrewed in front and rear, and the new one simply inserted and screwed in. Simple installation. What I REALLY wanted to share, is how impressed I was with the FAST service/speed that the parts arrived. Originally, we thought that just the middle drawer slide needed replacing, so I ordered the middle one and installed it. After installing it we realized that the right slide was broken too, so I ordered that. I placed the order on Saturday and the part was delivered to us on Tuesday!!! SUPURB service!! I will DEFINITELY order my next parts from PartSelect again!! Thanks for wonderful experience!