CTX21BAXARWH Hotpoint Refrigerator - Instructions

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

Removed two screws, lined up the rail and replaced the screws. That was it!! Glass shelf sat on top and bin slid in smoothly.

Pulled out old drain gromet. Have to be careful not to put drain in motor. Experienced repair person could probably to in 5 minutes; it took my husband about 15 minutes. Did not really need entire drain line; just connection at top.

Using plyers Pulled old switch down and out. Put new one in and pushed new switch up into position. The switch plugs into the contacts, no wiring needed. Worked like a charm. You saved me 200 dollars GE repair bill. Thanks

Unscrewed the old rail, cleaned everything and installed the new rail

The repair is somewhat self-explanatory. The old/broken rail which was broken needed to be unscrewed in front and rear, and the new one simply inserted and screwed in. Simple installation. What I REALLY wanted to share, is how impressed I was with the FAST service/speed that the parts arrived. Originally, we thought that just the middle drawer slide needed replacing, so I ordered the middle one and installed it. After installing it we realized that the right slide was broken too, so I ordered that. I placed the order on Saturday and the part was delivered to us on Tuesday!!! SUPURB service!! I will DEFINITELY order my next parts from PartSelect again!! Thanks for wonderful experience!

Followed the PartsSelect how-to video to the letter., using clothes dryer option to soften the gasket before installation. Installing the new gasket a little tedious, but not difficult. Video was dead on as to method and tools.

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

Took out the vegetable bins, the glass and the shelf rack. Replaced the left side and the center glide. Worked easily.

Fairly easy I pull the fridge foward and remove the backing board and notice the fan wasn't working, so I remove the fan and bench tested and it was burned then I clean the condenser with compress air if you don't have air then a vacuum cleaner works then once the part arrived I install it the now if working very good

I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.

I watched some videos online trying to find one that pertained to my door gasket and found a couple. After that it was a snap. The old gasket came off easy and the new one went back on easy. I did however submerse it in hot water first to kind of even things out.

Excellent instructions from your video. Replaced gasket once without removing door quite harder to do. Placed gasket in sun to warm it up, didn't have to heat it in hot water. Much easier once doors are removed and replaced gasket on large table or bench. Thanks for the video and your prompt delivery of part.

Both PartSelect and GE advisors told me to remove/loosen screws holding gasket to the door. This model has no screws. After pulling to old gasket from a corner (very difficult) I found that it is held in place by pressing it into a channel running around the door. Very difficult to line up the proper parts and very difficult to slide/adjust it into place. When finally installed, one corner of the gasket protruded so that the door was not flush and actually kept the door from closing. I tried to push/pull it into place. No good. Finally I tried to hammer the gasket back to make it flush. No good, as it evidently crushed the magnets providing the necessary holding power and produced gaps. I finally had to get foam window stripping plus heavy duty magnets to pull door to frame. Result: door closes OK but some moisture collects around door.

take fan out,put new in