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MSG20GWBAWW General Electric Refrigerator - Instructions

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All Instructions for the MSG20GWBAWW
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Myrna from Wyalusing, PA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
the cams on bottom of door wore out with age- 20 years
Replaced the old cams with new ones, door works perfect now.
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Customer:
gregory from ellerslie, MD
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
door was uneven and wouldn't close tight
removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.
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Customer:
Charles M from Concord, NC
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Wrench (Adjustable)
Door Closing Cam broke
The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.
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Customer:
Lucky from Dacula, GA
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Refrigerator door would not close.
1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.
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Customer:
Peter from Springfield, MA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Door wouldn't close by itself. Cam part found on floor.
I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.
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Customer:
Eugene from Macedon, NY
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
door dropped when opening and wouldn't stay partially opened
removed top plate and raised the door off. I removed the L bracket from the fridge then noticed the part was rivited onto the L bracket. I cut the rivit and replaced the cam and used a small bolt and nut to sdecure it. Replaced the L bracket, the door, and the upper support. Only problem was the surprise rivit
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Customer:
Shirley from Toccoa, GA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Wrench (Adjustable)
Cam wore out and the door would drop down. To close the door I had to lift it up and close it.
First of all, It was Christmas and no extra money to pay a repairman.
i got on the computer and started looking for a parts breakdown for an older GE side by side.
I finally found it and located the part I thought we needed.
I looked at several parts dealers and yours had the best price.
anyway it arrived in just 2 days. My son helped me remove the door and we put the new part on and I just saved the cost of a service call.

Thank You
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Customer:
Pradip from Maperville, IL
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
doors were not aligned in height so door was not closing proper and lossing lots of cold air from refrigerator
Door needed to be supported before hinge assembly was removed. After replacing broken cam doors aligned and doors closing properly.
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Customer:
david from pocatello, ID
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
plastic cams on the door broke so the door wouldn't close
Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.
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Customer:
Robin from North Plainfield, NJ
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Door Cam And Cam On Refridgerator Were Damaged
I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam that also needed replacement. Needed 2 orders. Paid for 2 shippings.
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Customer:
Edward from Grand Blanc, MI
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Door closing cam worn out
Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.
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Customer:
Jason from zion grove, PA
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
rubbeer flapper was worped causing frost in the freeze
The same as the vidio, very easy. Thank you
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Customer:
HERBERT from Harlingen, TX
Parts Used:
WR17X11653
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
gasket was shot
took off the panel, took out 4 screwws, took out old flap, installed new flap, put screws back in , and put trim back on.
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Customer:
frank from coconut creek, FL
Parts Used:
WR72X10009
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
broken drawer slide rail
I received the part in only 2 days! Install took 5 min ,great service,speedy delivery,thank you,you have a custumer for life,Frank
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Customer:
vincent from mahwah, NJ
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
door was not closing properly
Your vidio was Brilliant !!i just followed your instructions
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All Instructions for the MSG20GWBAWW
121 - 135 of 260