MSG20GWBAWW General Electric Refrigerator - Instructions

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

Since the cam riser was obviously broken I obtained a replacement.
It also broke. The door hinge cam needed to be replaced also.
To repair Remove the hinge cover using a #2 phillips driver. Than remove the Hinge using an 8mm socket. Turn the door upside down and, using an 8mm socket remoge the cam riser and the door hinge cam.
Replace in reverse order.
Be sure to inspect all parts and order all required.

. i found this site that has a diagram of the refrigerator was able to get the right parts. it was just a matter of removeing two screws and installing the new rails. very easy

The internal water line was leaking. I could not find any repair parts for my refrigerator but the GE 5/16 water line was the same size. I purchased 6' of tubing and two unions. Make sure the clean and square. If possible, make the cuts in a spot where you can use the pliers and wrench to tighten the union. I cut approximately 2' out of the existing line and replaced it with the same length of new line using the 2 unions, one on each end. Took about 5 minutes.

I layed several small 2x4 blocks on the floor, then raised the door up from the hinge, using the small pry bar. Then removed the the screws for the hinge. Removed the screws holding the door stop and removed the door cam. Then, I replaced the door closing cam. Replaced the hinge and screws. I Lowered the door on to the hinge and applied a little lubricant to the cam and job complete.

Cut out cracked tubing between valve and where tubing enters into refrigerator. Cut new tubing to length and attach to existing using union.

you must pay careful attention when taking the dispenser apart,especially the long rod that controls the deflector,but if close attention is payed to disassembly you should have no problem.

removed old auger; replaced it with a stainless steel auger

Removed the screws holding the faceplate. Then couldn't change out the auger so needed to remove all of the other screws in the unit and fully disassemble the icemaker unit. Should have marked the parts as I took them apart as I needed to find a parts diagram on-line to reassemble. Not sure that I put them back together right as the unit will not dispense whole ice cubes as it did previously.

Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.

Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )

First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!

First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.