TFF-19DV-E General Electric Refrigerator - Instructions

Remove broken rail by unscrewing two phillips screws
Discard broken rail
Hold replacement rail in place with left hand, tighten phillips screws with standard phillips screwdriver.
Wash scratch marks off bottom of fridge caused by drawer sliding on bottom of appliance
Slide veggie drawer into place, smile at wife, receive praise.

I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.

I removed all items from the door to make it lighter. Then, with the door closed, I lifted the door and placed a 2x4 plus a paint stirrer shim under the door to hold it off the bottom hinge. I used a small socket set to remove the two hex head screws from the existing hinge assembly, which I then removed from the door. Using the same socket set and socket I removed the two screws from the bottom of the door that were holding on the upper piece of the door closing cam. I took care to note the orientation and position of two shims and cover that were with the cam. I used the old shims with the new upper cam piece that came with the hinge assembly and attached them to the door with the original two screws. Finally I inserted the new hinge assembly and mounted it to the refrigerator frame. I finished the job by lifting the door and removing the 2x4 and shim. The new parts worked perfectly.

The drawer slide rail involved removing the Convertable Meat Pan drawer and lifting off the top glass plate. The slide rail was removed by unscrewing two phillips screws. The two screws were used to attach the new drawer slide rail then I replaced the top glass plate and drawer. Very easy assembly operation.

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.

My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!

First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.

1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!

At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.

Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.

Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks

First I placed a 2x4 under the frig door to keep it in place while I removed the hinge on the bottom of the door. I removed two screws holding the hinge and one screw holding the washer in place. I also loosened a screw adjacent to the washer so that I could more easily remove and replace the washer. The parts went in easily. The repair took much less time than I anticipated.