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TFF-19DV-E General Electric Refrigerator - Instructions

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All Instructions for the TFF-19DV-E
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Customer:
Max from TUCSON, AZ
Parts Used:
WR13X10020
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
lower door hinge worn
I replaced both lower hinges without removing the doors. First a couple of observations. The hinge kit consists of two parts; the lower part (bolted to the case) consists of an “L” bracket with a plastic cam, and the upper plastic cam (attached to the door). For some reason the upper cam is available as a separate part . If both cams are plastic both are worn out. Don’t bother ordering the individual cam. If one hinge is worn out the other probably isn’t far behind. Consider replacing both at the same time. Examine the door check. It is an inverted “T” shaped bracket bolted to the door that also holds the door cam. The crossbar of the T are metal tabs that check the door swing. Way too fragile IMO. On mine the refrigerator side was cracked and broke off when I removed it. Since the stops are the same right and left. I just swapped them when I replaced the hinges. Saved $22. Replacing the hinges without removing the doors. {Warning if this technique goes wrong you will be stuck with a loaded door you can’t open.} Remove the vent grill. Stack three 2x4’s along the bottom of both doors ( 26” is about right ). Shim the door(s) up to compensate for the cam wear. About 1/8”) Use a 5/16 socket to remove the hinge from the case. Pay attention to placement of the shims and spacers. Then remove the door cam and stop bracket. Install the new door cam. Leave the screws a little loose. Replace the lower hinge and tighten the screws. Do both sides. Then carefully remove the shims and 2x4’s. Finish tightening the door hinge screws. Check the door swing. I used this technique twice. One to replace the refrigerator side hinge, then again to replace the freezer side hinge and swap the door checks. There were no problems and I saved the hassle of unloading and removing the doors.
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Customer:
John from San Marino, CA
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
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Customer:
John from Newport Beach, CA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
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Customer:
Charles from Franklinville, NJ
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
worn/broken cam , door doesn 't self close
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .
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Customer:
Larry from Renton, WA
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
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Customer:
Steve from BRANDON, MS
Parts Used:
WR13X10020
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Socket set
door hinge
put block of wood under the door, removed old hinge and installed the new one. about 15 minutes
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Customer:
Donald from Lauderhill, FL
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
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Customer:
CYNTHIA from NEWARK, DE
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Wrench (Adjustable)
Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
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Customer:
Wayne from Concord, NC
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Bottom cam at bottom of door broken.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
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Customer:
Dan from Dallas, TX
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
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Customer:
steve from winthrop harbor, IL
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
door not closing corecyly
took top bracket off--then removed door--took
bottom bracket off bottom of door and replaced
door closing cam and reasembled---a piece of
cake
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Customer:
charles from moundville, AL
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Door wouldn't close tight.
I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.

It takes two of the cams

and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.
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Customer:
Chris from Lecanto, FL
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
Door Would Not Shut
Same problems as already described .... door would not close, plastic bits on floor, angry, ready to throw-out 15 year old “dog” and blow at least $1,000 on a new appliance!

This repair is dead easy. Remove the two bolts holding the top hinge and lift off the entire door. Don’t be surprised if the original Riser Cam has virtually disintegrated, mine was a wreck. Remove two bolts that retain the old flat metal “shim” and fiber “gasket”.

Fit new Riser Cam and re-use old shim and gasket. Replace door on dome-shape bottom hinge mount and then re-fit top hinge.

If in any doubt order new shim and gasket along with the new cam riser. Or, do as I did, and “manufacture” either of these parts from scrap material found in the workshop ....
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Customer:
Jon from Cordova, TN
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
door not closing properly
I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair
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Customer:
Rodger from Brunswick, OH
Parts Used:
WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Door wouldn't close with out help.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
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All Instructions for the TFF-19DV-E
31 - 45 of 279