GSS20DBPJCC General Electric Refrigerator - Instructions

Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.

I called the repair tech who obviously did not want to come out, thank god. He told me to remove the back panel of the freezer and also check fan on back side. Told him there was alot of ice on freezer condenser and he advised that defrost heater was probably shot, and referred me to partselect.com. I unplugged the frig/freezerer, and removed the heater and saw it was blackened and cooked. I used a hairdryer to thaw the condenser, and the new part arrived the next day. I reattached the 2 plugs, 2 screws, and put the back panel of the freezer back on. I plugged the appliance back in, checked it 6 hours later and the frig is cold again. It was a VERY easy repair and took less than 30 minutes from start to finish. I was quoted between $40-$78 for the part at 3 different places in the phone book, which would have also required a 45 minute drive. I got it here for $38 including shipping and it arrived in 24 hours !
With the "blow-up view" appliance feature on this web-site, and simply being guided to the correct part by entering the model number, it was a very easy ordering process and repair.

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

After I have checked oline , I ordered the parts wich Igot a day early and fix it , it took me about 15 minutes and I saved at 250.00 dollars . Thanks for all the help.

J Serpa ,Ma.

I must thank yo for sending the fan so fast. If I ever have to deal with any appliance again, you are first on my list.

Can’t repair it yet. Because it’s taking you too long to send me my parts. Tried calling but your answering service conveniently won’t answer. Had to cancel first order and reorder hopefully to receive faster.

First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.

put the gratefruit knife behind the old switch pooped it out pluged the new one in piece of cake 5min.even vacumed the dust off the coil

Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.

First I removed the freezer compartment backplate by unscrewing three screws. Then I unscrewed the 2 screws holding the heater element in place. While holding it in one hand I pulled the wires off, one on each end of the element. Then replaced it with new part and put it all back together. Piece of cake.

When the part first arrived I thought that I had ordered the wrong one. It was a dual element heater while the one in the freezer was a single. After reading the instructions it gave specific info on how to replace a single element with the dual. It was VERY easy to replace. i had manually defrosted the coils a couple of days before but they were already covered in frost. I know that I should have manually defrosted them again but I installed the new element anyway and it started working instantly (must have caught it on the 'on' cycle or when I repowered the fridge it started the 'on' cycle). The coils were defrosted within a few minutes. Amazing. Very easy to follow instructions.

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.

a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!

Thanks to PartSelect for saving me a ton of money and time. Great site! and company!

Remove back cover on frig, unplug wire on fan motor, remove one 1/4 screw from top right corner of fan cage, fan cage will come out with a little twist, take note of tabs on fan cage for reinstall, remove two more 1/4 screws, take care to watch where rubber bushings are located on motor and ground wire location, fan blade will pull off of fan shalft easily, install in reverse. Very simple fix.

Unplug the refrigerator removed the condenser/ compressor cover back bottom on fridge, remove the relay from the compressor took off the two wires, replace with new relay