GSS20DBPJCC General Electric Refrigerator - Instructions

I diagnosed the problem using the guidelines on the website using the refrigerator model number. Refrigerator was warm and freezer had frost buildup on back panel. I followed the instructions in the video and removed the back panel with a screwdriver. The coils were completely covered in ice. I let the ice defrost by itself as this is a spare garage refrigerator and I had the time. Once the ice was melted I was able to remove the defrost heater harness with a screwdriver. The tube was black as described by others. Installation of the new heater harness was easy and the wires didn't need splicing because they were long enough. I also replaced the defrost thermostat as well as the sensors since I had the thing apart anyway. I am a 69-yr old woman DIY-er. Videos were very clear and I was able to save at least the cost of just a repair visit before parts and labor. Fridge has been running great for two weeks now.

I made my wife fix it.

I followed the onsite video and had no problems. Shut off refrigerator, removed storage trays and bind, removed the rear panel under the light, identified the orange and pink electrical wires and cut them. Spliced the new wires of the thermostat with refrigerator wire and capped them, applied electrical tape to insure no moister makes contact with wires. Replaced rear panel and storage racks and bind. Plugged in the refrigerator and it is operations like new. I was about to purchase a new refrigerator for $ 1,300.00 and the thermostat costed $ 13.00. What a Christmas present!

Removed cover exposing defrost heater. Defrosted the cooling system. Removed screws holding defroster, replaced old with new, by way of two quick connect eletrical clips. replaced cover. Pretty easy once I figured our that it was the defroster and not the timer.

I first bypassed the thermostat by cutting wires and splicing them together. This made no difference. I then saw that the defrost heater glass looked dark and may be burnt out. I replaced thermostat and defrost heater in 15 minutes with the parts from part select that arrived in less than three days. I believe the thermostat was the problem and now freezer works great.

Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.

I followed the instructions provided on the video emailed to me. I had some trouble only because my refrigerator was slightly different and it was hard to get the old condenser fan motor out. Other than that I was super pleased to have found Partselect.com. There is no way I would have been able to tackle such a major job without their step-by-step detailed help. I am enormously grateful to them. They shipped my parts the next day which is evidence of their sincere concern and understanding of the urgency of my problem. I can surely say they saved me many hundreds of dollars!

First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.

First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.

Replaced both the Defrost Thermostat and Defrost Heating Element. The You Tube repair video clips were extremely helpful for both operations. My difficulty was getting access to the parts that needed to be replaced in a very tight side by side freezer space. Otherwise, the repair went smoothly and the refrigerator is back in normal operation in time to save the perishable food inside.

Can’t repair it yet. Because it’s taking you too long to send me my parts. Tried calling but your answering service conveniently won’t answer. Had to cancel first order and reorder hopefully to receive faster.

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.

After I have checked oline , I ordered the parts wich Igot a day early and fix it , it took me about 15 minutes and I saved at 250.00 dollars . Thanks for all the help.

J Serpa ,Ma.

I must thank yo for sending the fan so fast. If I ever have to deal with any appliance again, you are first on my list.