GSHF9NGYBCWW General Electric Refrigerator - Instructions

Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.

Problem this time: Water was not dispensing.

Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.

Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.

However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.

I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.

Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.

When I arrived from work, the job was already done and it was installed by my 18 year old son in 15 minutes without my supervision.

I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.

Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.

Watched YouTube video

The water dispenser was not working, but when I pressed the lever I could hear it attempt to disperse water. But when looking inside I could see that when I pressed the lever it was spewing water from the tank. I was not certain why it was not dispersing water, but I knew I had to replace the leaking tank. I found several YouTube videos that described in detail how to replace the tank (and I highly recommend doing that). The removal and replacement was very straight-forward and that part took only about 30 minutes. But the time-consuming part was cleaning behind the refrigerator and cleaning the inside as well (since I already had most of the shelves out). Then once I got it all back together I tested the water dispenser and still nothing. So I disconnected the line coming out of the tank going up into the door and then tried again. This time water was coming out of the line. So at that point I was fairly confident that the problem was a frozen line somewhere in the door. After leaving it unplugged for a while and also heating the door with a hair dryer, I connected the line again and got water dispensed.

Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.

I took the ice drawer out and turned it upside down. Then removed two philips screws holding the drawer front on. Then with a small straight edge screwdriver pry out the sides to release the locking tabs and remove the auger and crusher assembly. Then on the end of the auger remove the e-clip, slide the auger out and remove the broken part of the crusher dispenser and replace with new. Easier than it sounds. Parts Select was great to deal with. Had my parts in two days.

This was a great opportunity to clean the bottom 3 shelves. I unplugged the frig.,disconnected both water lines, unscrewed water tank, pulled water lines out, put new tank in and pushed new water lines in and connected them, and plugged frig. back in. I grabbed my glass to get a drink and feeling proud but no water. I thought about this for a while and came to the conclusion that the freezer was set to 9 and the water had frozen in the value in the door. I dropped the temp. in the freezer from 9 to 3 and after about 2 days the water worked just fine. I emptied the ice because it was clumped into one big piece. I heard the ice maker going to town all day long. I called for ice later and the motor that dispenses the ice was humming and no ice was dropping. I thought about it and could not come up with the answer so I called tech. at GE and he was no help. So I solved one problem and now I have another that I don't have an answer to. My last attempt is to remove the motor housing to see if gears are jammed or something else.

Followed the video showing how it was done. Took me longer to go to the basement and shut the water off and on, than it did to replace the valve

Looked it up on You Tube and basically followed the very simple instructions. Two minor differences: 1) I took the old gasket off while the door was still attached to the fridge. And 2) because it was a side-by-side freezer/ fresh food, I didn't have to take off the freezer door at all and the fresh food door was only attached at the top with 2 screws covered by a hinge cap. So I undid the screws and lifted it off the lower pin. We put the door on a table handle down and slightly off the table edge. Inserting the v-shaped rubber part of the gasket into the groove was easy- pinching it together with my fingers with a little hammer tap at the corners. Reinstalled the door and voila. 27 minutes!
Most of my DIY projects take twice as long as expected. Much time is spent taking off the old part then not as easy as expected to replace the new part. This was a breeze!

I think there were 3 philip screws to remove, take off the existing glide and replace with the new part. A very simple repair and saved about 175.00 if called in a professional, Thanks Part Select

The three bulbs would then remain on, so I loosened them to keep them off. I didn't know that the cooling system also would stop when the door was open, so for two days only the side freezer was operational. When I discovered that, I hot glued the switch button off, while I searched for a replacement part. The replacement part was an exact duplicate. A simple prying out of the old switch - using a screwdriver, and the reconnection of the two wires connectors to the new part, and clicking back in place ... done. Seriously, it took two minutes.