38371PBRBRWW General Electric Refrigerator - Instructions

my freezer quit freezing, it would freeze for one day, thaw the next, so I went online, found PARTS SELECT, LOOKED UP MY MODEL #, come to find out it needed three parts to keep my freezer to freeze, first part was a thermistor a small PART took me longer to remove all the covers, and shelving, PULLED THE OLD OUT, CUT THE WIERS TO SIZE, AND REINSTALLED, IT WELL! THAT WASN'T ENOUGH THE FREEZER STILL DIDN'T FREEZE IT THOUT IT WAS A COOL WORMING OVEN, HAD TO INSTALL THE THERMISTOR I, SO I DID, TEN MIN, NOW I THOUGHT THAT WAS IT BECAUSE IT STAYED FROZEN FOR A WEAK, HAVE YOU EVER EATEN SOUPY ICE CREAM? SO BACK TO PARTS SELECT, THIS TIME I BOUGHT ONE MORE PT, THE RUN CAPACITOR, FIVE MIN, THAT/S ALL IT TOOK TO INSTALL. I DID NOT KNOW AT THE TIME YOU NEED THE THREE OF THEM TO RUN THE FREEZER ONE TO KEEP THE TEMP., ONE TO KEEP THE FAN RUNNING THE WAY IT SHOULD, AND THE THIRD TO MAKE SURE THE OTHER TWO KEEP RUNNING. NOW I CAN SET IT AT 4- 5 AND. FREEZE.

I pulled off the plastic strip that says “ vegetables” on one side “fruit” on the other. That exposed screws on the left and right sides. I unscrewed both sides I did the same to the back support arm put the new arm in and it works great! The man who helped me at part select was so patient and so kind and helping me select the right piece to begin with to make sure I had the right model number. Could’ve had a better experience with the repair company. Tammy Peterson

Removed fan housing from top of freezer, then the two screws holding the rest of it in place. Then two more screw and removed the vertical housing in back of freezer. two more screws and I was able to remove the whole back plate. I unplugged evap motor wire from back of freezer wall and unscrewed motor bracket. once motor was free, I removed the blade, unscrewed ground wire and installed new motor. I then plugged wire back in to ensure new motor worked and put everything back. Super Easy!!

Installing the part repaired the fridge and freezer immediately.

replaced lights in refrigirator and freezer

easy - replaced it

i am totally impressed with your company how effective it is.... i will go to yours if anything is broken or replaced

thanks

Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

I must thank yo for sending the fan so fast. If I ever have to deal with any appliance again, you are first on my list.

i took the backing off with a screwdriver, cut the wires and put the 2 wires on that came with the thermostat. p.s. make sure you pull the power plug before you start.

Water was leaking from under the GE dishwasher, but once we pulled it out, had apparently been going on for a little while. Turning the water off to the dishwasher made it stop, so it was happening even when the unit was not running, potentially indicating somewhere early in the path of the water to and into the machine.

Indeed, inspecting the water inlet vale showed a slow leak. Getting the replacement part was fine, and it fit the electrical, water inlet (existing 90-degree water inlet elbow), and water outlet connections just fine - but the original machine screws that held on the original water inlet valve did not work. It took a little research to figure out the new type of screw required, which was apparently a 10/16 Type AB, which seemed to be a less common type of sheet metal screw (with a point), as opposed to the original flat-ended machine screws. So, after ordering those separately (which were a bit expensive), it went together fine.

A note on the water inlet valve part just indicating the the threading on those parts has changed over time, so potentially ordering the screws to attach it might be worthwhile, would be good information to add about the water inlet valve.

-Empty the freezer
-Take the cover in the back of the freezer off
-Melt the ice off the coils (heat gun, hot water, etc.)
-Cut the wires off the old sensor and connect the new sensor using a soldering iron or some other method.
-Cover the spliced wire with heat shrink, electrical tape or some other method.
-Reassemble the cover

Done!

Up plug from wall removed rear access cover in freezer let thaw out and replace two wire sensor had previously checked out knowing the defrost strip was good and the defrost thermostat was visually deformed and tested open at freezing and 40 degrees

put the gratefruit knife behind the old switch pooped it out pluged the new one in piece of cake 5min.even vacumed the dust off the coil

This was so easy I think it took me 2 minutes. I am not very mechanically inclined but that didn't matter! Works perfect thank you!