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MSG20GWBKWW General Electric Refrigerator - Instructions

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All Instructions for the MSG20GWBKWW
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Customer:
Philip from S BURLINGTON, VT
Parts Used:
WR17X11653
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
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Customer:
Anthony from OKLAHOMA CITY, OK
Parts Used:
WR17X4341
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
rust ice auger
the previous left behind a side by side, everything worked however the auger in the ice bucket was a little rusty. I wish that I could say it was all me but the truth of the matter was the videos on file.

They were nicely done and easy to follow as I took the unit apart and replaced the auger in about 30 minutes. Thanks for all your help in part look up.
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Customer:
Barry from SUN VALLEY, CA
Parts Used:
WR17X2061
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Original part cracked allowing crushing fingers to grab plastic guide jamming it.
Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.
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Customer:
Ron from BAKERSFIELD, CA
Parts Used:
WR60X10030
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Old fan had broken blade, needed to be replaced
Unplugged the refrigerator then used the cordless drill to remove the 6 screws on the access panel on the back of the fridge to be able to get to the fan. Was able to pull the fan off by hand and push the new fan on by hand. Plugged the refrigerator by in and watched the fan run for a few minutes then replaced the access panel. Really quick and easy repair.
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Customer:
Irene from Natick, MA
Parts Used:
WR72X10010, WR72X10009
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
drawer slides had cracked
First I removed the drawers. Then I removed the 2 screws from each side. Then replaced the 2 pieces in the same manner using the same screws. It took about 15-20 min. Very easy. Drawers work perfectly now. Glad I found this site.
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Customer:
Jon from Cordova, TN
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
door not closing properly
I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair
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Customer:
James from Lockport, IL
Parts Used:
WR13X10020
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Old hinge washer worn out.
First I placed a 2x4 under the frig door to keep it in place while I removed the hinge on the bottom of the door. I removed two screws holding the hinge and one screw holding the washer in place. I also loosened a screw adjacent to the washer so that I could more easily remove and replace the washer. The parts went in easily. The repair took much less time than I anticipated.
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Customer:
James from Dayton, MD
Parts Used:
WR13X10020
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set
Door wouldn't close
It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.
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Customer:
Richard from Zephyrhills, FL
Parts Used:
WR30X10093
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
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Customer:
Gail from LEXINGTON, SC
Parts Used:
WR17X11653
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Thought flapper in ice dispenser was problem. - more serious, more costly - not a DIY! New fridge here we come!
Opened, discovered not flapper but more complicated
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Customer:
Jabe from Little Torch Key, FL
Parts Used:
WR17X11653
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
In-Door Dispenser Didn't Work And Leaked Water
1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.
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Customer:
salomon from dallas, TX
Parts Used:
WR17X11653
Difficulty Level:
Very Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers
flapper gaskeet dried out
The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!
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Customer:
Greg from Island Park, NY
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart
Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.

I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
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Customer:
james from dothan, AL
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
The door hinge assembly at the bottom of the door was broken.
removed the door hinge assembly & replaced it with the new assembly.
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Customer:
debbie from dublin, OH
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set, Wrench (Adjustable), Wrench set
hinge broke, and door would not remain closed
Part was easy to find on website. Part was delivered quickly. Reapir was easy, just replaced old hinge with new hinge.
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All Instructions for the MSG20GWBKWW
106 - 120 of 450