MSG20GWBKWW General Electric Refrigerator - Instructions
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- Customer:
- Ralph from Indianapolis, IN
- Parts Used:
- WR17X4153
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Grill was tarnished and flaking.
Grill for the water dispenser in the door. All I had to do was drop the new one in place.
Received the new grill in one day after ordering.
Received the new grill in one day after ordering.
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- Customer:
- Sandy from Greenwood, SC
- Parts Used:
- WR72X10010, WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the slide rail on the top drawer broke in half
I took the glass plate off the top of the drawer, then removed the draw. I then removed the two screws holding the slide rail. I put the new slide rail in place, put the screws back in it, slide the drawer back in place and replaced the glass top. nothing to it.
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- Customer:
- Marc from Hollywood, FL
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Needed a new door module
Fit perfectly, took 2 seconds to install.
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- Customer:
- josh from springfield, OR
- Parts Used:
- WR72X10010, WR72X10009, WR72X10008, WR72X10007
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
drawer rails broken
installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.
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- Customer:
- Roger from Colleyville, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
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- Customer:
- Richard from Waltham, MA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench set
Cam riser washers broken
Easy repair. No need to remove the door. Simply prop up the door with blocks or books - remove hinge and riser assembly - replace with new parts. Total repair time about 15 minutes. Tools needed only an open end wrench.
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- Customer:
- DEVON from NAPLES, FL
- Parts Used:
- WR72X10010
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drawer Slide
Removed 2 screws replaced new part very easy
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- Customer:
- tommy from concord, NC
- Parts Used:
- WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
front of rail was broken off,drawer wouldnt stay in
took 2 philips screws out,took off rail,and then nreverse.these steps,
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- Customer:
- Gregory from Glen Rock, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Door would not shut
Really simple, I used a can of soup and a small piece of wood set under the door, and tapped it tight with the hammer to hold it in place while I removed the hinge. Two bolts at the bottom and two under the door itself. Installed the new hinge set, bolted tight and removed the shim.
The whole thing took less than 5 minutes
The whole thing took less than 5 minutes
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- Customer:
- Ronald from Newnan, GA
- Parts Used:
- WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Drawer slide rail broke in half
First I removed glass shelf on top of rail. I then removed the two screws holding rail to refrigerator side. Next I installed new rail using same two screws. Finally I replaced glass shelf on top of rail.
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- Customer:
- Lucas from Chandler, AZ
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
The fresh food side of my refrigerator had started to drop because of a broken cam riser.
First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.
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- Customer:
- Joe from BRICK, NJ
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice container and Ice chute were freezing up and getting blocked, and my filtered water line was also freezing
I just followed the instructions on the video and it was exactly as they said......no surprises.
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- Customer:
- Mark Andre from FREDERICKSBRG, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Bottom part was broken and the door would not close on it own.
Followed the video on the computer. Was fixed in no time. Works great.
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- Customer:
- Rudy from CITRUS SPGS, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Had a drip which filled up the tray and leaked on the floor from water dispenser
There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great
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- Customer:
- Alex from Cary, NC
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Frost buildup in freezer by the ice maker
Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.
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