MSG20GABGWW General Electric Refrigerator - Instructions
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- Customer:
- Joseph from Livermore, CA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Refrigerator door would not close completely
This is a side-by-side unit. After blocking up the closed refrigerator door to the correct height to match the freezer door, I removed the lower hinge pin assembly by taking out two bolts. Save the shims (my had two) for the new hinge pin. Then remove the cam riser from the bottom of the door by taking out two bolts. Install the new cam riser on the bottom on the door. Then install the new hinge pin assembly. Total time 15 minutes.
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- Customer:
- Marjorie from Akron, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
hinge assembly on refrigerator door needed replaced
It was really easy for me....my son told me what part I needed. I ordered it, and he installed it!
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- Customer:
- Jim from Beaver Falls, PA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
cam on door hinge broke
blocked up refrigerator door.removed old hinge, and put new one on,with socket set.
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- Customer:
- Christine from Sun Valley, CA
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I Broke A Plastic Refrigerator Door Shelf
I removed the broken shelf that I had duct-taped in place until the replacement arrived. I simply slipped the four little notches (2 on each side of the shelf) into their appropriate slots and--voila!--my new shelf was installed!
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- Customer:
- Brian from Newcastle, ME
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Refrigerator door wouldn't close fully
This is a side by side freezer/refrigerator, nearly 30 years old. The repair was very quick and easy. 1. Remove two screws from top bracket. There is no cover for the top hinge on this older model. (2) Lift off door and set on kitchen table. (3) Remove two screws holding bottom door hinge. (4) remove two screws hold the cam and shims on the bottom of the door. (5) replace the broken cam on the door, and the bottom hinge assembly. (6) Replace the door on the bottom hinge. (7) Re-attach the top hinge screws, making sure the door is parallel to the freezer door. It took about 10 minutes to do all of the above. Best yet, I ordered the kit about 10am on a Monday, and the parts arrived, normal delivery, before noon the next day.PS- I used petroleum jelly to grease the hinge before replacing the door. The only tool I needed was a nutdriver.
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- Customer:
- hugh from grand prairie, TX
- Parts Used:
- WR13X10020, WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
bad hinge
like the video showed!
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- Customer:
- Bert from Fergus Falls, MN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
the plastic cams wore out and broke
ordered new parts , came in 2 days and just made the repairs today and took only about 15 min total time all the parts fit right on and the only problem was holding the door and stting it on the lower rod, But my wife helped on the lower end. all in all it went great. Great servic and great parts. Bert Hoffman 79 years old
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- Customer:
- Marilyn from Flowood, MS
- Parts Used:
- WR71X10715
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
needed an extra shelf
Part was received quickly and quickly installed-Thank you
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- Customer:
- Les from Coal Creek, CO
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door bin ends broken off
Lifted out the door to release the one remaining tab, inserted the new bin, and done!
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- Customer:
- Alan from Richmond, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
The refrigerator door wouldn't stay closed; it popped open when we tried to close it.
I followed the link to the how-to video that was provided on the parts-page, watched it and then followed the recommended steps. It couldn't have been easier -- and I'm not a "handyman." Thanks to PartSelect, I was able to diagnose the problem, find the part that was needed and figure out how to install it. I'm a grateful customer.
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- Customer:
- Harris from Mobile, AL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Door different height and would not shut
I followed thevideo. It was very straight forward.
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- Customer:
- Fred from Laporte, IN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Nylon Cam on bottom hinge was broken
Removed top hinge cover and screws. Lifted door off bottom hinge and replaced bottom hinge assembly.
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- Customer:
- Bruce from Ore City, TX
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Freezer side door would not remain closed
I did exactly as the video instructed. Removed the top hinge bracket. Removed the door. Replaced the parts on both the door and the freezer, taking care to save and re-install the shims. I put the door back in place and installed the top hinge. I also lubed the hinge pins with very light grease. The door now works perfectly.
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- Customer:
- William from Moulton, TX
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Hinge Worn And Cracked
Per you video. Without it I would have probably taken a lot longer that necessary. You will never know how much I appreciate your including the video. What customer service. Outstanding.
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- Customer:
- Don from Anaheim, CA
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
The door would not close from half way open automatically
First I watched the video and everything on that video was correct. I took off the hinge cap with a Philips screw driver on the top of the refrigerator. Then I took out two 5/16" screws with a socket wrench. Removed the hinge and the door lifted off. On the bottom of the door took out one screw and loosened the other one and replaced the Cam Riser. Put everything back together and it worked perfectly.
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