PSG27NGSBFWW General Electric Refrigerator - Instructions

Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.

I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.

Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.

I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.

after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel

Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!

Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.

Dis-assembly only consisted of three screws, but for the not-so mechanically inclined, I would suggest taking a picture of the ice crusher blades before removing them from the auger shaft.

Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John

first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.

GE Wanted $300 + to come out and do the repair.

With partsselect and a little time I cut that cost in half.

Thank you,

Mike

unscrewed old filter by hand, installed new filter.

First, had to use punch tool to pop out electronic face panel. Face unit still connnect via wires. Use painters tape to hold against refrig. Next, Remove ice/water dispenser and also tape to door. This will give you access to solenoid. Remove the 3 screws holding it in place and unplug fsolenoid from Face Panel. Screw new solenoid and place and connnect to Panel. Goood idea is to unplug regrig. while doing this and put a little WD-30 on shaft of solenoid. May want to order new screws, could be rusty, that hold solenoid in place. Sounds a bit complicated but not that bad a job. You'll save over$100 over GE's service.

This was so easy even a caveman could have done it. (sorry to all you cavemen out there.) Order the parts and they arrived promptly a couple days later. Even with limited mechanical abilities this was an easy project. Only a few screws to remove and a lock nut to take off. Just to be sure your on the right track there is an excellent video to follow on this exact repair on this site.

Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.

The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!