ZSGS420DMESS General Electric Refrigerator - Instructions

Show installation!

Cut out cracked tubing between valve and where tubing enters into refrigerator. Cut new tubing to length and attach to existing using union.

I went to the internet and found parts select web site. Saw all of the possible fixes for my problem and read all of the other repair stories. My story actually became a journey that is still continuing. I first changed the water filter, but still no water at the dispenser. I next disconnected the coupling at the bottom of the freezer door that carries water to the dispenser and when the dispenser was depressed, water flowed at the coupling, but not at the dispenser. After reconnecting the coupling, I turned the freezer setting to 1 for 4-5 days, but still no water at the dispenser (possibly the line was frozen, but we had recently been away for a week and the water dispenser still supplied water at a freezer setting of 4). Now I am at the point of the journey into replacing parts one at a time to get water. First I ordered the dual water valve for the ice maker and water dispenser. I replaced this valve with instructions from Parts Select and still no water at dispenser. Next I ordered and replaced the switch at the dispenser lever and still no water. Next was the solenoid attached to the ice door, ordered, replaced and still no water at dispenser. I am now at the final part in this repair and that is the $132 circuit board. So I will be ordering this part soon and hopefully that will fix the issue.

Shut water behind the refrigerator, unplugged the unit. Unscrewed the back tin panel and simply unscrewed the brace scew for the Double Outlet Water Valve. Disconnected the hoss - inspected the hosed for wear. Next detached the hoses and power source to the unit... reconnected both hoses & power source, plug the refrigator back in and inspected for any water leaks. Simple!

remove the front plate. use screwdriver to pry the cover off from the bottom of the cover, remove the wiring from the front cover.remove the 4 screws and pull out the shute. remove three screws from the solonide and replace . very easy fix. save yourself $100.00 labor.

Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.

I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.

Turns out it was only the frozen water that thawed when I unplugged the fridge for 24 hours.
New part returned, not used.
Service was excellent.

follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new

Disassembled ice-maker, noting what screws went where, what direction ice release control arm pointed, and noting how the control arm spring was mounted. The door assembly comes off first followed by the circular assembly that houses the ice door and last grinding arms. It is quite easy see how it comes apart as you look at the screws. Remove the screw holding the back end of the control arm and note the spring position. The control arm needs to be turned to line up notches to pull it thru a faceplate hole while rotating the arm about the "U" that is on the outside of the faceplate in the door housing. There is a retaining clip holding the rotating impeller to remove to complete the dis-assembly. Use vinegar to clean rust out of bin and other parts around the faceplate. Assemble the unit in the reverse order to complete the job.

I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.

removed the back cover, removed one srew that held the valve, disconnected water lines, and installed the new valve. Piece of cake!

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.

My GE SideBySide fridge stopped making ice. The green LED light on the icemaker was not blinking. The water dispenser worked fine. Fridge is only 5 years old. Freezer temp set at 7 degrees...fridge at 37 degrees. I have been using these temps since new. GE hotline suggested freezer temp should be at zero degrees. That did not work. Second call suggested an airflow issue within the freezer...there should be 1 inch space between food and back wall. Still no ice. The water valve looks to be the issue. I ordered it and got it in 2 days. Valve is in the back bottom, refridgerator side. Push the white collars around the water hoses...Then pull the hoses out. An adjustable wrench removes the nut for the inlet hose. Disconnect 2 electrical plugs. Be sure to push the water hoses fully into the new valve. I pulled the white collars out a bit to insure a tight fit. I was surprised at how simple this was to install. As it turns out, I was still getting no ice. I ordered a new ice maker and now I'm getting ice. The icemaker was EVEN EASIER to install.

Went exactly by the video. Perfect job, you send the installation video with the part. You watch the video before or during, goof proof, took longer to disassemble than to replace the part.